Kelly Crump
St. Petersburg,FL
Summary
Achieved efficient cash register operations that enhanced customer transaction experiences at Supervalu. Elevated customer satisfaction through exceptional service delivery. Supported food preparation efforts while complying with OSHA standards and ensuring organized scheduling.
Overview
20
20
years of professional experience
Work History
Spark driver
Walmart
09.2025 - Current
- Delivered products to stores, ensuring timely arrivals and adherence to schedules.
- Maintained vehicle cleanliness, performing regular inspections and routine maintenance checks.
Valet driver
Uber
02.2024 - Current
- Followed safety protocols, promoting a secure driving environment for all deliveries.
- Operated vehicles safely in busy environments while adhering to traffic regulations.
- Assisted passengers with luggage and provided exceptional customer service.
- Parked and retrieved vehicles efficiently, minimizing wait times for customers.
- Coordinated vehicle retrievals during peak service hours to minimize wait times.
Office manager
Intuition Marketing Services
05.2015 - 04.2024
- Processed payroll accurately ensuring all employees were paid on time.
- Developed and implemented office policies and procedures.
- Maintained confidential records relating to HIPPA.
Cashier
SuperValu
06.2013 - 02.2015
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Dietary Aide
Vivian Healthcare
01.2008 - 06.2012
- Delivered dishes and meal trays to patient rooms during scheduled times.
- Performed daily cleaning duties such as sweeping floors and mopping surfaces.
- Provided excellent customer care to residents.
- Assisted with preparing and serving meals according to dietary requirements and regulations.
Shift manager
Great American Hero
01.2006 - 04.2007
- Trained and supervised new staff members.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Resolved customer complaints.
- Maintained a safe work environment by enforcing company policies and procedures.
- Ensured compliance with food safety regulations and quality standards.
Education
Highschool equivalency - undefined
TEXAS DEPARTMENT OF EDUCATION
Skills
- Executed cash register operations to maintain accuracy in financial documentation
- Directed payment processing systems to maximize transaction accuracy and operational efficiency Led team initiatives to implement industry best practices in payment management Formulated strategies to streamline payment processing timelines and elevate customer experience
- Directed initiatives to analyze customer preferences and implement targeted product recommendations Collaborated with marketing teams to ensure product offerings aligned with evolving market trends Championed improvements in customer engagement through strategic product selection
- Delivered exceptional assistance to customers, resolving inquiries promptly to enhance overall experience
- Directed ingredient sourcing and preparation efforts to ensure adherence to high culinary quality
- Implemented safety protocols to enhance workplace safety and mitigate hazards
- Oversaw table setting operations for diverse events to elevate guest experiences Coordinated with staff to achieve timely and effective dining area setups Managed inventory of tableware and supplies to maximize resource efficiency
- Led training initiatives to elevate staff expertise in menu memorization Developed resources that enabled rapid recall of menu items and specials Cultivated a collaborative environment for knowledge sharing to optimize service delivery
- Oversaw diverse teams throughout project phases to align with strategic objectives Cultivated cross-departmental collaboration to optimize project results Advocated for team initiatives that elevated performance metrics
- Employed analytical expertise to identify and resolve intricate challenges, facilitating smooth operational processes
- Established and applied communication protocols aimed at streamlining information dissemination
- Oversaw payroll operations to drive timely and precise compensation for all employees Managed compliance with payroll regulations and company policies to mitigate risks Championed initiatives to optimize payroll processes, resulting in improved operational efficiency
- Oversaw front and back office operations to drive efficiency and elevate service quality Coordinated with cross-functional teams to implement strategic process improvements Managed administrative functions to facilitate seamless operations and enhance client satisfaction
- Oversaw coordination of patient transport services to facilitate prompt attendance at healthcare appointments
- Delivered personalized assistance to clients, focusing on improving well-being and satisfaction levels
- Developed and enforced HIPAA compliance measures to maintain confidentiality of patient data
Timeline
Spark driver
Walmart
09.2025 - Current
Valet driver
Uber
02.2024 - Current
Office manager
Intuition Marketing Services
05.2015 - 04.2024
Cashier
SuperValu
06.2013 - 02.2015
Dietary Aide
Vivian Healthcare
01.2008 - 06.2012
Shift manager
Great American Hero
01.2006 - 04.2007
Highschool equivalency - undefined
TEXAS DEPARTMENT OF EDUCATION