David Jordan
Stone Mountian,Georgia
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Strong Creative writer, having been published digitally and in print. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
Manager
Xhale City
Lithonia, GA
03.2024 - Current
- Managed team schedules, conducted interviews, and handled order placement and invoicing.
- Managed and reported all cash and card transactions, ensuring accuracy and accountability.
- Resolved staff and customer conflicts by addressing reported issues promptly.
Sales Associate
Cloud 9
Lilburn, GA
03.2023 - 02.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted customers with product selection, sizing and styling.
Substitute Teacher, K-12
Walton County Board Of Education
Monroe, GA
08.2018 - 11.2023
- Adapted teaching methods according to the individual needs of each student.
- Encouraged student participation and active learning in the classroom.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Took attendance and maintained attendance records during period as substitute.
- Utilized positive reinforcement to motivate students.
Director
Boy Scouts of America
Clayton, GA
07.2016 - 07.2022
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created and managed budgets for travel, training, and team-building activities.
Education
High School Diploma -
Social Circle High School
Social Circle, GA05-2017
Skills
- Team Management
- Creative writing
- Conflict resolution
- Cash management
- Customer relations
- Child education
- Editing
Affiliations
- Hiking
- Woodworking
Accomplishments
- Eagle Scout
- Published author
Timeline
Manager
Xhale City
03.2024 - Current
Sales Associate
Cloud 9
03.2023 - 02.2024
Substitute Teacher, K-12
Walton County Board Of Education
08.2018 - 11.2023
Director
Boy Scouts of America
07.2016 - 07.2022
High School Diploma -
Social Circle High School
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