Kurt Mayfield
Norcross,GA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. During my currently ongoing work time at Xhale City, I have been the reigning lead sales associate since my arrival by acquiring the most revenue to the store. As of last month my sales report stated that I lead the store in sales with $15,000+ which is the highest anyone has generated since the store has been opened.
Overview
3
3
years of professional experience
Work History
Sales Associate
Xhale City
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Leader
Rooms To Go
05.2021 - 12.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Education
Diploma -
Loch Raven High School
Towson, MD06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Verbal/written communication
- Complex Problem-Solving
- Professional Demeanor
- Inventory Tracking
Accomplishments
Employee of the month
Timeline
Sales Associate
Xhale City
06.2024 - Current
Team Leader
Rooms To Go
05.2021 - 12.2023
Diploma -
Loch Raven High School
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