DAVID JUSTO
Kent
Summary
With over 10 years of aviation experience starting from Airport Operations, Customer Service, Administrative Leadership and finally all the way to the Airline Flight Deck, I have well-rounded background in compliance, professionalism and refined talents in airline operations.
Additionally, I have proven to be an excellent communicator and consistent collaborator. My previous roles have strengthen my abilities in decision-making and leadership with focused attention to safety. Further more as an airline transport pilot I have a deep connection and passion for aviation and flying, giving me the advantage, experience and understanding of both worlds combine
which has become a unique and resourceful resource.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Airline Pilot /Captain E175
Horizon Air Industries
08.2024 - Current
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
- Served as a reliable and dependable team member and supporting fellow crew members as needed.
- Improved flight safety by conducting thorough pre-flight inspections and adhering to strict FAA regulations.
- Managed challenging weather conditions through expert piloting skills, minimizing delays and ensuring passenger comfort.
- Ensured aircraft readiness by coordinating with maintenance team for repairs, updates, and compliance checks.
- Mentored junior pilots in flight operations, assisting them in developing their own expertise and confidence in the cockpit.
Airline Pilot/First Officer E175
Horizon Air Industries
04.2022 - 08.2024
- Assist captain in all duties pertaining to safe operations of the flight.
- Performed pre-flight inspections to prepare for flight.
- Performed comprehensive checklists prior to takeoff.
- Monitored and interpreted instruments to determine flight status, airline condition and geographic position.
- Conduct any other duties delegated by the captain
Airport Supervisor and Operations Coordinator
Spirit Airlines Inc./ Delta Global Services/UNIFI
09.2019 - 04.2022
- Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
- Established and maintained communication with air traffic control and other airfield personnel as required.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Implemented safety program and delivered training to employees.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Airport Supervisor
Spirit Airlines Inc./ Menzies Aviation
05.2019 - 09.2019
- Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
- Established and maintained communication with air traffic control and other airfield personnel as required.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Implemented safety program and delivered training to employees.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Airline Customer Service Agent & Ops Coordinator
Spirit Airlines Inc & Aer Lingus/Menzies Aviation
04.2017 - 05.2019
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Aviation Line Technician /Lead Ramp Agent
Tanzania National Park Air Service
05.2012 - 04.2014
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Provided current and accurate fare, schedule, reservations and flight arrival and departure information to customers.
- Maintained, inspected, adjusted, and packed aircrew flight equipment.
- Operated tugs, shuttles and other ground service equipment.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
Education
. - Airline Transport Pilot ATP
Bell Murray Aerospace & Flight Safety Intl
Dallas, TX07.2022
. - Commercial Pilot
Westfield Flight Academy
Westfield, MA05.2019
High School Diploma -
Duluti St Mary’s Secondary School
Arusha,Tanzania10.2010
Skills
- Flight Navigation
- Service Quality
- Google Docs
- Microsoft Office
- Customer Services
- Communication Skills
- Team Leadership
FLIGHT TIME
- 2800 Hrs TT, 1693 Hrs PIC
- 1300 Hrs TT, Twin Jet-Part 121
- 1000 Hrs SIC / 300 Hrs PIC Twin Jet-Part 121
- 1436 Hrs Multi TT, 426 Hrs PIC
- 400 Hrs Actual, 57.2 Simulated IMC
Certification
- Feb 2018 Instrument
- May 2019 Commercial Single
- Aug 2020 Commercial Multi with Instrument
- Jul 2022 ERJ-170/190 PIC Type and ATPL
Hobbies
Amateur Photography
Making Drone videos and editing
Hiking and Exploring
Reading
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Airline Pilot /Captain E175
Horizon Air Industries
08.2024 - Current
Airline Pilot/First Officer E175
Horizon Air Industries
04.2022 - 08.2024
Airport Supervisor and Operations Coordinator
Spirit Airlines Inc./ Delta Global Services/UNIFI
09.2019 - 04.2022
Airport Supervisor
Spirit Airlines Inc./ Menzies Aviation
05.2019 - 09.2019
Airline Customer Service Agent & Ops Coordinator
Spirit Airlines Inc & Aer Lingus/Menzies Aviation
04.2017 - 05.2019
Aviation Line Technician /Lead Ramp Agent
Tanzania National Park Air Service
05.2012 - 04.2014
. - Airline Transport Pilot ATP
Bell Murray Aerospace & Flight Safety Intl
. - Commercial Pilot
Westfield Flight Academy
High School Diploma -
Duluti St Mary’s Secondary School
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