David Kelly
Blanco
Summary
Accomplished Branch Manager/Loan Officer with a proven track record at Thrive Mortgage, enhancing customer satisfaction and exceeding sales targets through effective branch operations management and exceptional customer service. Skilled in mentoring teams and expanding market presence, demonstrating both leadership and excellent time management abilities.
Overview
25
25
years of professional experience
Work History
Branch Manager/Loan Officer
Thrive Mortgage
11.2023 - Current
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Branch Manager/Loan Officer
T2 Financial LLC
05.2021 - 11.2023
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Vice President of Mortgage Lending
Compass Bank
01.2018 - 08.2020
- Mentored and coached loan officers and processors.
- Established strong relationships with real estate agents, leading to increased referral business and long-term partnerships.
- Implemented risk management strategies to minimize default rates while maintaining a competitive product offering.
President
DKelly Design Group Inc
01.2000 - 12.2017
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Maintained relations with all trades and third party contractor
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
Education
Business Administration And Management
Stephen F Austin State University
Nacogdoches TX05-1983
Skills
- Branch Operations Oversight
- Customer service
- Customer relationships
- Excellent time management skills
- Analyzing tax returns, P&Ls and expert credit analysis
Technical Skills
Microsoft Office, ADP, Desktop Underwriter, Quickbooks, Optimal Blue, Simple Nexis, Encompass Docusign
Timeline
Branch Manager/Loan Officer
Thrive Mortgage
11.2023 - Current
Branch Manager/Loan Officer
T2 Financial LLC
05.2021 - 11.2023
Vice President of Mortgage Lending
Compass Bank
01.2018 - 08.2020
President
DKelly Design Group Inc
01.2000 - 12.2017
Business Administration And Management
Stephen F Austin State University
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