David Kim
Cary,NC
Summary
Dynamic massage therapy professional with extensive experience at Massage Heights, excelling in operations management and staff training. Proven ability to enhance client satisfaction through effective communication and tailored care programs. Skilled in sales negotiation and marketing, consistently achieving business growth while fostering a positive client environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Owner/Operator
Midas Massage Therapy LLC
04.2017 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Massage Therapist
Hand and Stone
10.2015 - 04.2017
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Lead Massage Therapist
Massage Heights
03.2013 - 09.2016
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Helped with on boarding.
- Trained new therapists with hot stones, aroma therapy, cold stone face massage, foot scrub.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Massage Therapist
Massage Envy
09.2011 - 03.2013
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Education
Massage Therapy - Massage Therapy
Miller-Motte
Cary, NC12-2010
High School Diploma -
Cary High School
Cary, NC06-2001
Skills
- Sales negotiation
- Staff training and development
- Operations management
- Marketing expertise
- Human resource management
Accomplishments
- Supervised team of 10 staff members.
Certification
- Massage Therapy License - 2011 - current
Languages
English
Native or Bilingual
Korean
Limited Working
Timeline
Owner/Operator
Midas Massage Therapy LLC
04.2017 - Current
Massage Therapist
Hand and Stone
10.2015 - 04.2017
Lead Massage Therapist
Massage Heights
03.2013 - 09.2016
Massage Therapist
Massage Envy
09.2011 - 03.2013
Massage Therapy - Massage Therapy
Miller-Motte
High School Diploma -
Cary High School
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