David Klippstein
Oklahoma City
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
Work History
Manager
Linwood Liquor
Oklahoma City
04.2017 - 05.2022
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings to align project goals and expectations.
Education
High School Diploma -
Lawton High School
Lawton,ok05-2000
Skills
- Customer service
- Conflict resolution
- Team leadership
- Data analysis
- Quality assurance
- Effective communication
- Strategic planning
- Decision making
- Problem solving
- Time management
- Competitor research
- Business planning
- Sales management
Timeline
Manager
Linwood Liquor
04.2017 - 05.2022
High School Diploma -
Lawton High School