David K Sellars III
Lewisburg,TN
Summary
A dedicated professional seeking to further career with a proven record of experience within the legal field, excellent customer service, and outstanding communication skills. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Legal Aid Society of Middle TN & the Cumberlands
2022.10 - Current
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling through our call and voicemail system to follow back up with clients with respect to their schedules, regularly following up with an average of 30 calls per day and following up with them based on severity of issue as quickly as possible.
- Responded to client inquiries, providing accurate legal advice and offering assistance by providing approved resources and information provided by our attorneys. Practicing extreme discretion with our clients, gathering the information for our attorneys.
- Researched statutes, decisions, legal articles, and codes, gathered resources to further assist our clients in finding housing, access to food, and legal representation when necessary.
- Communicated pertinent information regarding eviction court information and various assistance programs to clients via phone, email, and mail.
- Contacted clients to perform intakes, gather and organize documents for review, and provide assistance with any other task the attorneys have available.
- Over the court of the 22 months at Legal Aid, I have performed close to 900 individual intakes with clients that lead to some form of representation, from counsel and advice to extended service cases. This was also 90% done fully remote.
Paralegal
Kemberton
2019.05 - 2020.05
- Worked as paralegal within a small team of 6
- Filed between 30-100 medical liens per week
- Responsible for ensuring correct postage, delivery, and registration in internal systems
- Contributed to organization of databases and file management.
Claims Resolution Specialist
Kemberton
2018.11 - 2019.05
- Performed regular cold calls and database utilization
- Worked to resolution of numerous claims from a variety of carriers (BCBS, Cigna, Progressive, etc.)
- Verified HIPPA info with 50-100 clients per day, regular cold calling to insurance companies
- Utilized internal databases and Microsoft Office to perform work duties.
Member Services Representative
Sharecare
2017.01 - 2018.05
- Performed regular cold calling in support of insurance benefit programs, generally reaching 75+ patients each week.
- Verified HIPPA information of clients, utilized internal databases of client information. Once in the databases, we would verify confirmation that health taks had been performed and when those rebates would be applied.
- Microsoft Office was used, with greater emphasis on Excel and Word. We would use these programs to organize the clients that we were calling and preventing double calls as worked thorugh the same list simultaneously.
Education
Bachelor of Arts - History
University of Tennessee Knoxville
05.2017
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Columbia State Community College
Marshall County High School
05.2012
Skills
- Legal Research, case management, some litigation
- Confident and concise speaker
- Excellent communication skills, in person and on phone
- Punctual in attendance and correspondence
- Management Experience
- Organization
- Working within small/large groups
- Microsoft Suite (Office, Excel, Sharepoint, Outlook, Powerpoint)
References
- Greg Elliott, 216-280-7733, Direct supervisor at Kemberton
- Ansley Rowland, 615-804-5779, Direct supervisor at Sharecare
- Amanda Devenport, 865-388-4087, Direct supervisor for Southern Specialties
- Joanna Wilson, 731-697-7406, Co-manager for Broadline Food Services
Piano
I have played the piano since I was about 8. My sister and I received a Yamaha 66 key keyboard, and that's what I learned on for about 6 years. We both took lessons, but I progressed much more quickly and was teaching myself things in the book ahead of time. Music has always been an extremely important part of my life.
Timeline
Legal Assistant
Legal Aid Society of Middle TN & the Cumberlands
2022.10 - Current
Paralegal
Kemberton
2019.05 - 2020.05
Claims Resolution Specialist
Kemberton
2018.11 - 2019.05
Member Services Representative
Sharecare
2017.01 - 2018.05
Bachelor of Arts - History
University of Tennessee Knoxville
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Columbia State Community College
Marshall County High School
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