David Lantz
Summary
Detail-oriented professional with extensive experience in patient registration and insurance verification at MetroHealth Hospital. Expertise in Epic scheduling and electronic medical records management, ensuring efficient patient care. Strong customer service skills complemented by effective communication, enhancing client interactions and office processes. Proven track record in managing front desk operations, improving workflow, and maintaining a welcoming atmosphere while multitasking effectively.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Emergency Medicine Registration/Scheduling Specialist/Patient Services Representative
MetroHealth Hospital
09.2020 - Current
- Arrived and registered patients in Emergency Department efficiently.
- Verified health insurance coverage and eligibility using multiple online platforms.
- Scheduled CT, PET, Ultrasound, X-ray, Fluoroscopy, Mammograms, Bone Density, MRI, Nuclear Medicine, and Biopsy procedures.
- Executed Epic training for scheduling, account creation/updating, and patient check-ins.
- Scanned documents, IDs, and insurance cards to maintain accurate records.
- Transcribe and Re-index orders from OnBase to patients charts.
Office Manager
Southwest Pulmonary Associates
02.2019 - 03.2020
- Conducted testing, including 12 Lead EKG, spirometry, PT/INR, glucose, and patient vitals.
- Managed multiple phone lines to assist patients and coordinate care.
- Scanned documents, IDs, and insurance cards for electronic filing.
- Utilized Practice Fusion EMR to schedule appointments and update patient charts.
- Processed incoming and outgoing faxes to ensure timely communication.
- Fulfilled medical records requests efficiently and accurately.
- Executed prior authorizations through Cover My Meds to facilitate patient care.
- Applied knowledge of ICD-10 and CPT codes for accurate coding practices.
Anesthesia Equipment Specialist/Operating Room Assistant/Transporter
Cleveland Clinic Foundation
10.2007 - 01.2019
- Executed supply ordering and receiving processes utilizing Lawson software.
- Maintained cleanliness of anesthesia machines and surgical equipment.
- Handled transportation of patients to ensure timely interventions.
- Delivered specimens and blood to laboratory for testing and analysis.
- Utilized Cell Saver technology to optimize blood conservation during procedures.
Education
BA - Communications with an emphasis in Public Relations and Advertising
Cleveland State University
Cleveland, OH01.1997
AA - Liberal Arts, Anatomy and Physiology, Medical Terminology
Cuyahoga Community College
01.1994
Skills
- Patient registration
- Insurance verification
- Epic scheduling
- Electronic medical records
- Patient scheduling
- Data entry
- Customer service
- Prior authorization
- ICD-10 coding
Certification
- Medical Coding and Billing
Timeline
Emergency Medicine Registration/Scheduling Specialist/Patient Services Representative
MetroHealth Hospital
09.2020 - Current
Office Manager
Southwest Pulmonary Associates
02.2019 - 03.2020
Anesthesia Equipment Specialist/Operating Room Assistant/Transporter
Cleveland Clinic Foundation
10.2007 - 01.2019
BA - Communications with an emphasis in Public Relations and Advertising
Cleveland State University
AA - Liberal Arts, Anatomy and Physiology, Medical Terminology
Cuyahoga Community College
Similar Profiles
Linda FloydLinda Floyd
State Tested Nursing Assistant at Metrohealth HospitalState Tested Nursing Assistant at Metrohealth Hospital
Earl BumgarnerEarl Bumgarner
Assistant Facilities Director at MetroHealth HospitalAssistant Facilities Director at MetroHealth Hospital
Nylajennel MobleyNylajennel Mobley
Dental Assistant at Metrohealth HospitalDental Assistant at Metrohealth Hospital
Didio MartinezDidio Martinez
Sr. Patient Access Manager Registration/Scheduling/Pre-Services/Charity/Customer Service/Financial Counselors at GC Health Group (Contractor Medical Center Hospital)Sr. Patient Access Manager Registration/Scheduling/Pre-Services/Charity/Customer Service/Financial Counselors at GC Health Group (Contractor Medical Center Hospital)
Gabrielle KeysGabrielle Keys
Patient Registration/Scheduling Representative at Singing River HospitalPatient Registration/Scheduling Representative at Singing River Hospital