David Lapish
Port Huron,MI
Summary
Enthusiastic Delivery Specialist committed to hard work and dedicated to a job well done. Reliable and offering skills. Looking for a new driving-oriented position to add value to an exciting company.
Overview
39
39
years of professional experience
Work History
Delivery Specialist
The Library Network
Novi, Michigan
12.2019 - Current
- Coordinated delivery schedules to ensure timely service across multiple locations.
- Managed inventory tracking and maintained accurate records of materials delivered.
- Collaborated with team members to optimize routes and enhance delivery efficiency.
Field Sales Supervisor
Earl Smith Distributing
Port Huron, MI
12.1986 - 03.2017
- Supervised field sales team to enhance customer engagement and product knowledge.
- Coordinated sales strategies to optimize territory coverage and market penetration.
- Trained new sales representatives on company policies and effective sales techniques.
- Conducted regular performance evaluations to identify training needs and growth opportunities.
- Implemented inventory management practices for accurate stock levels and timely deliveries.
- Developed strong relationships with clients to ensure satisfaction and repeat business.
- Analyzed market trends to inform product offerings and competitive positioning strategies.
- Led team meetings to communicate goals, share updates, and motivate staff performance.
- Performed market research to determine potential customers and target markets.
- Evaluated individual staff members' performances against established metrics.
- Developed and implemented strategies for increasing sales volume.
- Trained field sales representatives in customer service techniques, product knowledge, and selling skills.
- Analyzed data from customer surveys to identify areas of improvement for the sales team.
- Managed relationships with vendors, distributors, and other partners related to sales initiatives.
- Participated in trade shows and conferences as needed in order to promote products.
- Provided ongoing coaching and support to field staff members as needed.
- Reviewed competitive products and pricing structures to ensure competitive positioning in the market.
- Organized regional events designed to increase brand awareness among customers.
- Created monthly sales reports to provide management with updates on team performance.
- Expanded new business, implementing effective networking strategies.
- Educated store personnel about program changes, new processes and current product information.
- Organized special events at retail locations to engage customers, demonstrate products and boost sales.
- Distributed merchandise plans and brand messaging for use by sales personnel.
- Coordinated store restocking and merchandising to maintain product prevalence and promote sales.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Coached staff on strategies to enhance performance and improve customer relations.
- Reviewed customer complaints to determine appropriate methods for resolution.
- Supported sales team members to drive growth and development.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
Education
High School Diploma -
Port Huron Northern High School
Port Huron, MI06-1975
Skills
- Excellent communication with staff and customer Base, Dependable, Excellent Diving Record, Flexible, well liked by the customer base
- driving Record,
Timeline
Delivery Specialist
The Library Network
12.2019 - Current
Field Sales Supervisor
Earl Smith Distributing
12.1986 - 03.2017
High School Diploma -
Port Huron Northern High School