David Lawhorn II
Burleson,TX
Summary
Senior MSP infrastructure engineer and solutions architect with 9+ years of experience designing, implementing, and supporting enterprise IT environments across healthcare, legal, manufacturing, and SMB sectors. Specializes in virtualization, Microsoft 365, Azure, networking, firewalls, and infrastructure modernization projects. Proven track record leading client-facing implementations, mentoring engineers, improving operational processes, and delivering high-impact infrastructure solutions in fast-paced managed services environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Solutions Architect
Straight Edge Technology
01.2023 - Current
- Remote professional services engineer and solutions architect. Primary responsibilities include designing and implementing solutions for client IT needs. Work directly with client account managers (CAMs) to design and implement new solutions such as server replacements, cloud migrations, network reworks, and more.
- Gathered proposal project requirements & designed solutions to meet customer needs for over 50 active customer environments
- Trained all new professional services engineers
- Created technical SOPs for teams to follow and execute
- Implemented solutions such as High Availability virtualization solutions, firewall replacements, complete network reworks, v2v & p2v migrations to Microsoft Azure, full Entra ID implementations, and more.
Senior Network Engineer
StepUP IT Services
06.2021 - 01.2023
- Remote L3 engineer on Professionals Services team. Primary responsibilities include designing and implementing solutions for client IT needs. Work directly with vCIOs and customers to plan, design, and rollout projects such as server replacement, server migrations, cloud migrations, network remediation, and more.
- Gather proposal project requirements & design solutions to meet customer needs
- Train new engineers on Professional Services team
- Work with Project Manager to implement new processes to increase efficiency
- Implement projects such as High Availability virtualization solutions, firewall replacements, etc.
Field Engineer
Straight Edge Technology
11.2017 - 05.2021
- Provide the last level of escalation support for client facing issues and service requests. Clients range from healthcare facilities to law firms to oil and gas businesses across South Texas.
- Senior service desk engineer providing final level support for client facing issues and requests
- Train lower level technicians on various tools and platforms
- Handle sensitive and business critical issues for VIP users
- Work with management to develop new technical processes and documentation for lower level technicians
- Previous roles include internal IT support, data center management, and centralized services management
IT Specialist
HEALTHCARE MANAGEMENT GROUP
02.2017 - 08.2017
- Maintain and support systems, workstations, printers, and network devices; respond to user service requests; and resolve trouble tickets.
- Assist employees and patients at eight assisted living facilities in the Greater Cincinnati Area, both in person and remotely
- Minimal supervision for accurately and efficiently resolving incidents and service requests
IT Specialist II
Carl Zeiss Vision
07.2016 - 09.2016
- Provided level 1 and 2 technical support for 150+ users with minimal supervision.
IT Support Technician II
TOTAL QUALITY LOGISTICS
06.2015 - 07.2016
- Provided level 1 technical support for over 4500 users across 50 locations nationwide
Education
Bachelors - Mathematics
WABASH COLLEGE
Crawfordsville, Indiana05.2015
Skills
- Windows Server 2008R2-2025
- VMware vSphere / Microsoft Hyper-V
- Microsoft 365 / Exchange Online / SharePoint Online
- Entra ID (Azure AD) / Intune
- Veeam / Datto / Storagecraft
- Cisco Meraki / Sophos / Sonicwall / Fortinet
- HPE / Dell Servers
- Azure Migration (P2V, V2V, Serverless)
- SAN & NAS Storage
Certification
- Cisco Meraki Networking Associate | June 2019
- Datto RMM Certified Deployment Specialist | June 2021
- Sophos Firewall v21.5 Engineer | December 2025
Timeline
Solutions Architect
Straight Edge Technology
01.2023 - Current
Senior Network Engineer
StepUP IT Services
06.2021 - 01.2023
Field Engineer
Straight Edge Technology
11.2017 - 05.2021
IT Specialist
HEALTHCARE MANAGEMENT GROUP
02.2017 - 08.2017
IT Specialist II
Carl Zeiss Vision
07.2016 - 09.2016
IT Support Technician II
TOTAL QUALITY LOGISTICS
06.2015 - 07.2016
Bachelors - Mathematics
WABASH COLLEGE