Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Lawson

Norwich

Summary

Dynamic business leader with a proven track record at Lawson's Floor Coverings, excelling in operations management and customer service. Expert in sales negotiation and relationship management, I consistently enhanced customer satisfaction and streamlined processes, driving profitability and fostering long-term client relationships. Dependable and results-oriented, I thrive in fast-paced environments.

Overview

38
38
years of professional experience

Work History

Owner/Operator

Lawson's Floor Coverings
12.1989 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Sales Manager

City Floor and Wall Coverings
04.1988 - 10.1989
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Advertising Sales Representative

The Evening Sun
06.1987 - 03.1988

Creating weekly advertising to set apart from thier competitors, weekly sales calls to build a report with my customers and keep them informed on new specials or services.

Education

Business Administration

State University of Cobleskill College
Cobleskill, NY
05.1987

High School Diploma -

Norwich High School
Norwich, NY
06.1985

Skills

  • Operations management
  • Documentation and reporting
  • Business planning
  • Sales negotiation
  • Negotiation
  • Inventory management
  • Relationship management
  • Marketing expertise
  • Accounting principles
  • Vendor negotiation
  • Cashflow management
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Customer service
  • Customer-oriented

Timeline

Owner/Operator

Lawson's Floor Coverings
12.1989 - Current

Sales Manager

City Floor and Wall Coverings
04.1988 - 10.1989

Advertising Sales Representative

The Evening Sun
06.1987 - 03.1988

Business Administration

State University of Cobleskill College

High School Diploma -

Norwich High School