Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Leija

Pearland,TX

Summary

Dynamic operations professional with extensive experience at FedEx, adept in warehouse operations and safety protocols. Proven track record in enhancing efficiency through lean principles and effective team collaboration. Skilled in product sorting and adept at resolving operational issues, ensuring timely dispatch and superior customer service.

Overview

17
17
years of professional experience

Work History

Sort Manager

FedEx
05.2015 - 03.2025
  • Learned safety protocols and operational procedures in sorting processes.
  • Assisted in organizing inventory for efficient workflow and accessibility.
  • Supported team members in daily sorting tasks, fostering collaboration.

Operations Coordinator

FedEx
09.2013 - 05.2015
  • Coordinated between Fedex and Contractors to insure contract is followed.
  • Communicated with contractors previous days results.
  • Facilitated communication between departments to enhance collaboration and resolve operational issues.

Customer Pickup Coordinator

FedEx
09.2011 - 09.2013
  • Coordinated daily operations to ensure efficiency of package pickups and customer needs.
  • Handle customer request for new pickups or adjustments to current pickup schedules.
  • Communicate with current customers if driver is running behind schedule.
  • Adjust times to pickups as requested or apposed by customer.

Service Manager I

FedEx
10.2007 - 09.2011
  • Go between for Fedex and Contractors.
  • Communicated daily, weekly and monthly results with Contractors regarding their drivers work performance.
  • Address any issues that arose. Follow up next day with what process set in place to prevent from occurring again.

Education

Associate of Science - Management

TSTI-Waco
Waco, TX

Skills

  • Warehouse operations
  • Supervise one area manager who supervised six operations managers who oversaw one hundred package handlers
  • Lean principles Oversaw operations and made adjustments to improve efficiency of operation
  • Warehouse safety Constantly review processes and correct any issues promptly to insure safety
  • Product sort Make sure sort runs productively to insure timely dispatch of drivers

Languages

Spanish
Native or Bilingual

Timeline

Sort Manager

FedEx
05.2015 - 03.2025

Operations Coordinator

FedEx
09.2013 - 05.2015

Customer Pickup Coordinator

FedEx
09.2011 - 09.2013

Service Manager I

FedEx
10.2007 - 09.2011

Associate of Science - Management

TSTI-Waco