Collect Financial Information from clients (personal confidential documents)
Prepare tax returns, finding deductions and credits, ensuring accuracy and compliance as to follow tax laws and IRS rules.
Provide follow up and explain results to clients whether they owe money or get a refund.
Use Microsoft Excel, MS Word, Google Workspace, and tax software programs to enter clients' information, follow up with clients, and schedule on-line appointments.
Handle complex issues and serve clients with their understanding of their tax situation.
Explain tax laws and regulations to clients and work with clients to resolve complex issues.
House Restaurant
Hunan House
Sacramento, CA
09.2022 - Current
Greet customers warmely, guide them to their table, and take orders
Enter orders into a POS system like Planet POS.
Communicate and follow up with customers to ensure satisfaction and handle any issues.
Communicate effectively with kitchen staff and coworkers to ensure all duties are performed and completed.
Ability to work in a high stress environment and muti-tasking.
Education
High School Diploma -
Sheldon High School
Sacramento, CA
05-2024
Associate of Science - Accounting And Finance
Sacramento State University
Sacramento
03-2026
Skills
Microsoft Excel, Microsoft Word, TEAMS, Zoom, PowerPoint, and Outlook
Planet Point of Sale (POS)
Telephone communication: phone and Outlook Email
Office equipment: printer, scanner, fax, and copy
Affiliations
Sheldon High School Junior Varsity Football (Sophmore Year)