Summary
Overview
Work History
Education
Skills
Timeline

David Lindsay Jr

South Bend,In

Summary

Experienced Customer Service Representative with a strong background in telephone sales and tech support. Proficient in various service software and skilled in resolving complex issues. Maintains a positive attitude and delivers exceptional results whether working collaboratively or independently. Committed to continuous learning and development, always seeking opportunities to enhance skills and stay up-to-date with industry trends.

Overview

10
10
years of professional experience

Work History

Asset protection host

Walmart
09.2023 - Current
  • Interact with customers upon entering and leaving Walmart store
  • Checking customer receipts for accuracy and payment.

Web content assessor

Lionbridge
03.2022 - 04.2023
  • As a Web Content Assessor my goal is to contribute towards making internet search more exciting, relevant, and interesting for all end users in the US
  • I play a part in improving the quality of the largest search engines in the world.

Help desk analysis

Williams aerial and mapping
03.2015 - 12.2015
  • Ensure proper computer operation so that end users can accomplish business tasks
  • This includes receiving, prioritizing, documenting, and actively resolving end user help requests.

Education

Bachelor of Applied Science - Information Systems and Cyber security

ITT Technical Institute of Technology
06.2015

Associates of Applied Science - Information Technology

ITT Technical Institute of Technology
05.2013

Skills

  • Proficiency in customer relationship management (CRM) and task management software
  • Exceptional analytical and problem-solving skills
  • Advanced collaboration, communication, and interpersonal skills
  • Excellent organizational and time management skills
  • Surveillance monitoring
  • Incident Reporting
  • Team collaboration abilities
  • Loss prevention strategies
  • Security Systems Operation
  • Theft Deterrence Tactics
  • Customer Support
  • Loss prevention experience

Timeline

Asset protection host - Walmart
09.2023 - Current
Web content assessor - Lionbridge
03.2022 - 04.2023
Help desk analysis - Williams aerial and mapping
03.2015 - 12.2015
ITT Technical Institute of Technology - Bachelor of Applied Science, Information Systems and Cyber security
ITT Technical Institute of Technology - Associates of Applied Science, Information Technology

Similar Profiles

CREATE PROFILE
David Lindsay Jr