David Linton
San Diego,CA
Summary
Dynamic Health Unit Service Coordinator at UCSD-HC with a proven track record in enhancing service efficiency and patient satisfaction. Expert in accurate recordkeeping and client advocacy, I successfully implemented service improvement initiatives based on patient feedback, ensuring high-quality care and effective communication within the team.
Overview
7
7
years of professional experience
Work History
Health Unit Service Coordinator
UCSD-HC
San Diego
08.2018 - 06.2025
- Coordinated patient scheduling and appointment management to enhance service efficiency.
- Assisted in resolving patient inquiries and issues, ensuring high levels of satisfaction.
- Supported the development of service improvement initiatives based on patient feedback.
- Maintained accurate records in electronic health systems to ensure data integrity.
Education
Bachelor of Science - Journalism / Healthcare
The Ohio State University
Columbus, Ohio, OHSkills
Telephone communication
Accurate recordkeeping
Client advocacy
Notetaking and documentation
Team leadership
Service monitoring and evaluation
Resource utilization
Goal setting
Individualized service plans
Record preparation
Needs assessment
Community liaison
Ongoing client support
Program follow-up and assessment
Community resource expertise
Detail orientation
Family service plans
MS office expertise
Customer expectation management
Active listening
Time management
Problem-solving
Multitasking Abilities
Organizational skills
Microsoft office
Task prioritization
Multitasking
Relationship building
Attention to detail
Excellent communication
Analytical thinking
Teamwork and collaboration
Customer service
Quality assurance
Interpersonal communication
Conflict resolution
Decision-making
Team building
Written communication
Trauma-informed care
Teamwork
Problem-solving abilities
Self motivation
Timeline
Health Unit Service Coordinator
UCSD-HC
08.2018 - 06.2025
Bachelor of Science - Journalism / Healthcare
The Ohio State University