David Littlejohn
Las Vegas,NV
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
19
19
years of professional experience
Work History
Server
Las Ventanas
10.2022 - 08.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Security Supervisor
Norwegian Cruise Line
07.2018 - 08.2022
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
Host/Waiter/Supervisor
The Lobster
04.2004 - 12.2017
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Education
Associate of Arts - American History
Santa Monica College
Santa Monica, CASkills
- Wine Pairings
- Item Promotion
- Hospitality Service Expertise
- Strategic Planning
Timeline
Server
Las Ventanas
10.2022 - 08.2023
Security Supervisor
Norwegian Cruise Line
07.2018 - 08.2022
Host/Waiter/Supervisor
The Lobster
04.2004 - 12.2017
Associate of Arts - American History
Santa Monica College
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