David Lopez Palma
Bernalillo,NM
Summary
Skilled Service Technician with a proven track record at Perfection Honda, specializing in installation and repair alongside exceptional attention to detail. Elevated customer satisfaction through efficient preventive maintenance and superior service. Achieved notable success in diagnostics and complex repairs, underpinned by a commitment to safety and continuous skill enhancement.
Overview
7
7
years of professional experience
Work History
Service Technician
Perfection Honda
05.2021 - 01.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Lube Service Technician
Garcia Honda
04.2019 - 05.2021
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
- Continually expanded knowledge of automotive systems through ongoing training seminars, workshops, and certifications.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
Courtesy Technician
Jiffy Lube
09.2018 - 04.2019
- Provided exceptional customer service, addressing questions or concerns professionally and promptly.
- Conducted thorough vehicle inspections to identify potential issues before they escalated.
- Completed routine maintenance tasks such as oil changes, tire rotations, and fluid checks to extend the life of vehicles.
Sales Associate
Harbor Freight Tools
09.2017 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate's Degree - Automotive Service
Intellitec Colleges
Albuquerque, NM12.2019
High School Diploma -
Volcano Vista High School
Albuquerque, NM05.2015
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Punctual and reliable
- Valid Driver's license
Languages
Spanish
Native or Bilingual
Timeline
Service Technician
Perfection Honda
05.2021 - 01.2025
Lube Service Technician
Garcia Honda
04.2019 - 05.2021
Courtesy Technician
Jiffy Lube
09.2018 - 04.2019
Sales Associate
Harbor Freight Tools
09.2017 - 09.2018
Associate's Degree - Automotive Service
Intellitec Colleges
High School Diploma -
Volcano Vista High School
Similar Profiles
Alfonso ChaconAlfonso Chacon
Internal Service Advisor at Perfection HondaInternal Service Advisor at Perfection Honda
Serenity HillsSerenity Hills
Behavior Technician at Prepping 4 PerfectionBehavior Technician at Prepping 4 Perfection
Willah McCunnWillah McCunn
Office Asssistant at Stone PerfectionOffice Asssistant at Stone Perfection