David Lucero
Grapevine,TX
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Functional Senior Director driving proven results within Financial Operations, Technology, and Telecommunications/Engineering industries. Manages complex occupational issues while meeting business objectives. Strong operational skills and solid experience regulating policies and managing budget expenditures. Collaborates with management teams and stakeholders to uphold company vision.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Sr. Director, People Services
Congruex
06.2025 - Current
- Develop and drive strategic Global HR policies and frameworks that ensure regulatory compliance and advance the company’s long-term objectives. Optimize and elevate HR functions to deliver best-in-class talent acquisition, onboarding, performance management, and employee engagement. Serve as a strategic partner to field leadership by advising on organizational development, leadership effectiveness, and performance improvement to support a high-performing workforce.
- Led cross-functional teams to drive strategic initiatives and enhance operational efficiency.
- Developed and implemented comprehensive project plans, ensuring alignment with organizational goals.
- Fostered strong relationships with stakeholders to facilitate collaboration and ensure project success.
- Streamlined processes to reduce costs and improve service delivery across multiple projects.
- Established key performance indicators to measure success and guide continuous improvement efforts.
Vice President of People Operations
Trueline Infrastructure Solutions
01.2024 - 01.2025
- Partnered with executive and senior leadership to translate business requirements into effective HR and recruitment strategies to deliver talent solutions aligned to business objectives and Trueline culture build out. Enhanced the talent acquisition and on-boarding processes to shorten time-to-productivity as well as to strengthen cultural integration of all new employees.
- Developed and implemented an employee engagement strategy that resulted in greater employee satisfaction and supported retention, particularly of high potential employees.
- Supported continual performance improvement by advocating for positive changes in the management of people, reinforcing coaching, and demonstrating continuous and straightforward feedback.
- Oversaw Trueline’s HRIS systems and provided solutions improving reporting capabilities and minimizing compliance related risks.
- Provided guidance, direction, and leadership to the People Operations team; drive strong team performance
- Researched, developed, and implemented competitive compensation, benefits, performance appraisal, and employee incentive programs.
- Partnered with the Executive Team to refine talent planning and performance management strategy that rewards, recognizes, and retains high performing talent; determine critical talent and roles and create associated succession plan.
- (Note: Company closed due to finances)
Vice President, People & Culture
DRGInvest, Denver
01.2022 - 01.2023
- Orchestrated People & Culture operations and strategic direction for four distinct business lines: Avenue Multifamily Properties, A-Line Construction, Nuclear Networking, and Fund Manager, as well as the overarching corporate structure. Pioneered the development and execution of comprehensive employee lifecycle strategies, ensuring top-tier talent acquisition, efficient onboarding, precise talent assessment, and robust learning and development initiatives. Transformed Talent Acquisition processes to heighten hiring efficiency.
- Launched an advanced total rewards strategy in line with market trends. Implemented a cutting-edge talent assessment framework utilizing data analytics. Conducted strategic restructuring within three business lines to optimize talent support. Initiated and cultivated DE&I practices through active team member engagement.
- Slashed time-to-fill KPI from 60 days to 25 days.
- Reduced 6-month voluntary attrition by 35%.
- Achieved valid performance-based bonus modeling under new market conditions.
- Realized net labor cost savings exceeding $1mm.
- Pioneered team member-driven programs, trainings, and events in DE&I.
- Successfully delivered leadership and legal compliance content to over 30 executives.
- (Note: Company closed due to financial duress)
Senior Director Global Talent Acquisition & People Services
Anuvu, Greenwood Village, CO
01.2020 - 01.2022
- Led the expansion and improvement of the global Talent Acquisition team, focusing on the efficient recruitment of top-tier technology professionals. Provided vital support to leaders and team members across the U.S. and 23 countries, ensuring proactive engagement, effective learning and development, and strategic talent management. Led the restructuring of key departmental teams alongside the CFO. Formulated and implemented a comprehensive global leadership curriculum. Directed the creation of an Internship Program.
- Decreased recruitment time from 60 days to 22 in 8 months.
- Successfully completed the recruitment of critical teams within a 6-month goal.
- Achieved a 20% decrease in employee relations issues and 25% reduction in involuntary turnover.
- Facilitated the placement of 25 student interns in key departments.
- Boosted employee participation and engagement in remote work initiatives.
Director, Human Resources – Global Technology & Technology Operations
PEARSON EDUCATION, Centennial, CO
01.2017 - 01.2020
- Developed and managed the HR strategic plan for the Technical Operations, CISO, and Digital Product Engineering teams. Acted as a visionary leader in the development and implementation of global HR people strategies, encompassing talent acquisition, workforce planning, total rewards and compensation, learning and assessment, and leadership development. Led an organizational transformation for the Technology Operations team. Conducted extensive compensation analyses for technology roles in the Bay Area.
- Saved $10.5M in labor costs through cloud-based competency benchmarking and Amazon partnership.
- Increased recruitment efforts by over 30%, resolving technology recruitment challenges.
- Mitigated potential legal action on gender pay disparity and revised the total rewards strategy.
- Utilized Exit Lever data to identify and address disparities, improving leadership learning curriculum.
Regional Manager, Human Resources
ARROW ELECTRONICS, INC., Englewood, CO
01.2014 - 01.2017
- Served as a dedicated HR business partner for global IT security and corporate/infrastructure information technology teams, encompassing over 1,000 employees worldwide. Managed, consulted, and coordinated all aspects of global total rewards/compensation and employee development. Developed a comprehensive workforce strategy transition plan for global infrastructure. Established and managed a leadership development program. Facilitated advanced 'top talent/HIPO' benchmarking using the 9-box methodology to identify and develop high-potential employees.
- Successfully launched the shared service model within a 6-month timeframe.
- Achieved annual savings of over $2M through strategic workforce planning.
- Enhanced performance with clear leadership development goals.
- Enhanced internal promotion rates through effective talent benchmarking.
Director, Shared Services & Human Resources
IQN/GEOMETRIC RESULTS, INC., Centennial, CO
01.2012 - 01.2014
- Provided dynamic leadership to the shared services department, comprising team managers, sourcing consultants, and service coordinators. Conducted in-depth research and successfully implemented a comprehensive company-wide employee rewards and recognition program. Developed and executed DE&I recruitment strategy, coupled with a new employee integration framework.
- Increased the productivity of the Shared Services team through strategic organizational redesign.
- Decreased voluntary attrition by 10% through the new rewards program.
- Fostered high inclusivity amongst team members with the DE&I initiatives.
Manager, Human Resources
Archstone Communities, LLC, Englewood, CO
01.2006 - 01.2012
- Oversaw the management and development of the HR consulting team, providing strategic guidance and leadership. Acted as a key strategic business partner to national operation groups. Orchestrated and managed a comprehensive company-wide employee engagement survey, gathering crucial insights for organizational improvement. Served as the primary liaison between the company and key labor unions, including the 32BJ SEIU and the German Works Council. Managed relations with doormen and property maintenance staff, ensuring smooth and effective communication and negotiation.
Education
Master of Arts (MA) - Communication and Personnel Administration
Eastern New Mexico University
Portales, NMBachelor of Arts (BA) - Sociology and Criminal Justice
University of Northern Colorado
Greeley, COSkills
- MS Office and Google Business suites; Workday, Rippling, Namely, Fusion, ADP, SAP, PeopleSoft HRIS; Lever, Taleo, Jazz HR ATS; Ceridian, PC Mate, ADP payroll systems; Zoom, Google hangout, FaceTime, and Teams video conferencing
- Collaborative leadership
- Culture transformation
- Team management
- Policy development
- Organizational development
- Team building and motivation
Accomplishments
- Achieved Financial EBITA goal by introducing workforce planning best practices
- Collaborated with Executive Leadership in the development of comprehensive Leadership development training and mentoring
- Successfully minimized organizational legal and financial risk by conducting comprehensive workforce data analysis with a high degree of accuracy, enabling informed decision-making, ensuring regulatory compliance, and supporting strategic workforce planning.
Certification
- Senior Professional Human Resources (SPHR) Professional in Human Resources Management (PHRM)
- Human Capital Strategist; Workforce Planning Strategist (HCI) STAR award for Human Resources team member of the year
Timeline
Sr. Director, People Services
Congruex
06.2025 - Current
Vice President of People Operations
Trueline Infrastructure Solutions
01.2024 - 01.2025
Vice President, People & Culture
DRGInvest, Denver
01.2022 - 01.2023
Senior Director Global Talent Acquisition & People Services
Anuvu, Greenwood Village, CO
01.2020 - 01.2022
Director, Human Resources – Global Technology & Technology Operations
PEARSON EDUCATION, Centennial, CO
01.2017 - 01.2020
Regional Manager, Human Resources
ARROW ELECTRONICS, INC., Englewood, CO
01.2014 - 01.2017
Director, Shared Services & Human Resources
IQN/GEOMETRIC RESULTS, INC., Centennial, CO
01.2012 - 01.2014
Manager, Human Resources
Archstone Communities, LLC, Englewood, CO
01.2006 - 01.2012
Bachelor of Arts (BA) - Sociology and Criminal Justice
University of Northern Colorado
Master of Arts (MA) - Communication and Personnel Administration
Eastern New Mexico University
Areas of Expertise
- Talent Acquisition & Retention
- Total Rewards Strategy
- Employment Law Compliance
- Data-Driven Decision Making
- Diversity, Equity & Inclusion (DE&I)
- HR Analytics & Insight
- Strategic HR Planning & Restructuring
- Organizational Development & Culture
- Global HR Operations
Summary
- Visionary HR leader with a proven record in organizational transformation and high-performance culture cultivation.
- Expert in talent acquisition, aligning rewards with market trends, and leveraging data for strategic decision-making. Skilled in leading strategic restructuring, DE&I initiatives, and enhancing leadership development programs. Significant experience in legal compliance, improving operational efficiency, and fostering inclusive work environments. Demonstrated success in slashing time-to-fill rates, reducing attrition, and implementing effective HR technologies. Proficient in developing and executing global HR strategies, policies, and innovative HR initiatives. Recognized for delivering impactful leadership training and employee recognition programs. Instrumental in driving change, enhancing employee experiences, and delivering measurable HR outcomes.