David Lucky
Miami,FL
Summary
Proven to enhance customer satisfaction through effective planning and exceptional customer engagement, demonstrated during my tenure at Publix. Skilled in multitasking and problem-solving, I consistently exceeded expectations by supporting team members and managing peak-hour operations efficiently. My approach ensures a significant improvement in service delivery, with a focus on achieving results beyond the standard.
Overview
3
3
years of professional experience
Work History
Front Service Clerk
Publix
Miami, FL
05.2021 - 10.2023
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
Volunteer
City Of Miami Parks And Recreation
Miami, FL
06.2020 - 08.2020
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
Education
Associates - Emergency Medical Services
Miami Dade College
Miami, FLDiploma -
Miami Northwestern Senior High School
Miami, FL06.2024
Skills
- Customer Engagement
- Store Cleaning
- Time Management
- Problem-solving skills
- Listening Skills
- Effective Planning
- Schedule Management
- Problem-Solving
Timeline
Front Service Clerk
Publix
05.2021 - 10.2023
Volunteer
City Of Miami Parks And Recreation
06.2020 - 08.2020
Associates - Emergency Medical Services
Miami Dade College
Diploma -
Miami Northwestern Senior High School