David Luna
Fall River,MA
Summary
Dynamic delivery driver with a proven track record at Domino's Pizza, recognized for enhancing customer satisfaction through timely and accurate deliveries. Demonstrates exceptional problem-solving and route management skills, ensuring efficient operations. Known for a positive attitude and dependable service, consistently achieving on-time performance in high-pressure environments.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Pyramids Pizza
10.2019 - 06.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Detail Associate
Chevy Dealership
03.2018 - 04.2019
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Improved overall customer experience by promptly addressing concerns or special requests throughout the service process.
- Kept abreast of industry trends and advancements in detailing products, incorporating best practices into daily operations regularly.
- Ensured proper handling of chemicals by adhering to safety protocols and guidelines during the detailing process.
- Contributed to increased business reputation through exceptional attention to detail in all aspects of vehicle care.
Detail Associate
Honda Dealership
03.2018 - 04.2019
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Improved overall customer experience by promptly addressing concerns or special requests throughout the service process.
- Kept abreast of industry trends and advancements in detailing products, incorporating best practices into daily operations regularly.
- Contributed to increased business reputation through exceptional attention to detail in all aspects of vehicle care.
- Developed strong relationships with clients, cultivating repeat business through excellent customer service and personalized care for their vehicles.
Overnight Stocker
Price Rite Marketplace
11.2015 - 07.2016
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Forklift Operator
Sid Wainer & Son
05.2015 - 11.2015
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Delivery Driver
Domino's Pizza
06.2013 - 11.2013
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Machine Operator
American Engineer Inc
04.2012 - 03.2013
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Cook
Burger King
08.2010 - 04.2012
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Overnight Stocker
Price Rite Marketplace
02.2010 - 09.2010
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
Dishwasher
Dinos Restaurant
02.2009 - 08.2009
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Security Officer
Treasure Island Hotel
01.2008 - 12.2008
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Cidra Security
05.2006 - 01.2008
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Forklift Operator
Coca Cola Factory
02.2006 - 05.2006
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
Cashier
Hess Gas Station
08.2004 - 03.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Construction Worker
Vinyl Siding Inc
04.2003 - 07.2004
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Cashier
Marshalls
10.2000 - 05.2001
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocker
Stop and Shop Supermarket
01.2000 - 09.2000
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Ride Attendant
Fun Zone
04.1999 - 11.1999
- Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
Education
GED -
Franklin Cummings Institute of Technology
Roslindale, MA06-2024
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- GPS and route planning
- Route management
Languages
Spanish
Limited Working
Timeline
Delivery Driver
Pyramids Pizza
10.2019 - 06.2020
Detail Associate
Chevy Dealership
03.2018 - 04.2019
Detail Associate
Honda Dealership
03.2018 - 04.2019
Overnight Stocker
Price Rite Marketplace
11.2015 - 07.2016
Forklift Operator
Sid Wainer & Son
05.2015 - 11.2015
Delivery Driver
Domino's Pizza
06.2013 - 11.2013
Machine Operator
American Engineer Inc
04.2012 - 03.2013
Cook
Burger King
08.2010 - 04.2012
Overnight Stocker
Price Rite Marketplace
02.2010 - 09.2010
Dishwasher
Dinos Restaurant
02.2009 - 08.2009
Security Officer
Treasure Island Hotel
01.2008 - 12.2008
Security Officer
Cidra Security
05.2006 - 01.2008
Forklift Operator
Coca Cola Factory
02.2006 - 05.2006
Cashier
Hess Gas Station
08.2004 - 03.2005
Construction Worker
Vinyl Siding Inc
04.2003 - 07.2004
Cashier
Marshalls
10.2000 - 05.2001
Stocker
Stop and Shop Supermarket
01.2000 - 09.2000
Ride Attendant
Fun Zone
04.1999 - 11.1999
GED -
Franklin Cummings Institute of Technology
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