David Mahaffey
Denver,CO
Summary
Offer customer first service skills and professionalism. Obtain full time employment within a corporation that offers stability and growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Data Entry
Janus Funds
- Part of integral team that together provided services to customers obtaining applications from digital queues
- Generated investment accounts for corporate employees and the general public
- Maintained client confidentiality and followed procedures for the safeguard of personal information for each client
- Navigated the system for generation, change and initial portfolios.
Banquet Runner
Marriott International, Inc.
11.2022 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Ensuring delivery of Banquet foods and equipment to events in a timely maner.
- Removing all equipment and food after events is over.
Loss Prevention Officer/Supervisor
Marriott International
01.2019 - 11.2022
- Provide security for the Gaylord Rockies Resort and Convention Center
- Dispatcher, Monitoring the property with a video wall and other officers over radio communication
- Taking phone calls and writing various reports
- Doing all this with four different computer systems
- Gathering information and writing incident reports
- Exterior patrol driving company car and walking around the property
- Going above and beyond to provide excellent customer service.
Security
Argus
06.2017 - 01.2019
- Provide security services at The Pepsi Center, Coors, Dicks Sporting Goods, Performing Arts and The Paramount theatre during live events
- Perform searches to screen persons and their belongings for dangerous or elicit weapons
- Utilize critical thinking to initiate a variety of methods to search attempting to prevent future altercations
- Offer professionalism, courtesy and a smile while ensuring the safety of our patrons and peers before, during and after all events
- Interact and help patrons by responding to a variety of inquiries
- Greet patrons upon entry and verify ticket information and bag check
- Monitor all exit and entry points to ensure grounds and are safe through continuous patrol
- Ensure the safety of all colleagues by following procedures and processes in an ethical manner.
Server
Apple Bee's
02.1999 - 04.2003
- Greet take/deliver and ensure customer satisfaction throughout visit
- Maintain company standard for product and cleanliness accessibility
- Address customer inquiries/complaints to meet full customer satisfaction
- Always provide optimal service for each guest within the restaurant.
- Barback, and bartending fill-in
Education
High School Diploma -
Columbine High School
Littleton, CO05.1988
Skills
- Serving others
- Friendly
- Communication
- Detail Oriented
- Flexibility
- Personable
- Computer Oriented
- Quick learner
- Team player
- Data entry background
- Alpha-Numeric Data Entry
Certification
Food Handler
Timeline
Banquet Runner
Marriott International, Inc.
11.2022 - Current
Loss Prevention Officer/Supervisor
Marriott International
01.2019 - 11.2022
Security
Argus
06.2017 - 01.2019
Server
Apple Bee's
02.1999 - 04.2003
Data Entry
Janus Funds
High School Diploma -
Columbine High School