Brandi Dobbins
Houston,TX
Summary
Passionate about delivering exceptional customer experiences and fostering strong customer relationships. Actively seeking a position to utilize my skills. Strong desire to continuously learn and adapt to the ever-changing business landscape. Eager to embrace new techniques and contribute to meeting evolving business needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Data Entry
REMX Staffing Agency
Houston, TX
09.2024 - Current
- Received transmitted documents of patient & healthcare provider records to perform data input
- Submitted an average of 20 faxes a day
Warranty Specialist
The Heller Group, Inc.
Houston, TX
02.2024 - 08.2024
- Adjudicated and processed claims for customers on their products bought online or in store
- Actively listened to the customer's needs, promptly addressed their concerns, and provided a clear and helpful resolution, ensuring their satisfaction with the outcome
EVS Housekeeping
Roper St. Francis Healthcare
Charleston, SC
03.2023 - 07.2023
- Ensured patient rooms, nurse stations and public service areas were properly sanitized
Retail Sales Associate
Boost Mobile
Charleston, SC
12.2022 - 07.2023
- Provided customer service and successfully closed sales on mobile devices
- Demonstrated expertise in managing customer interactions with a focus on exceeding expectations
Customer Service Representative
TELUS International
Charleston, SC
10.2021 - 12.2022
- Secured payment collections & timely payment settlements
- Completed new application for credit cards
Front Desk Agent
Days Inn
Charleston, SC
06.2021 - 12.2021
- Performed room check-ins and check-outs
- Processed payments and actively engaged with customers to address their concerns and provide timely, effective support
Server
IHOP
Charleston, SC
04.2017 - 04.2020
- Provided excellent service to customers
- Served food and drinks with such efficiency & timing
Manager
Metro by T-Mobile (authorized dealer)
Charleston, SC
04.2016 - 04.2017
- Successfully led and developed a small high performing team by providing clear direction, mentorship, and support, consistently exceeding key performance indicators
Housekeeping
Holiday Inn Express and Suites
Charleston, SC
01.2015 - 03.2017
- Provided efficient room service and maintained room cleanliness
Education
Medical Records Certificate -
University of Phoenix
Online Campus, Arizona08.2023
High School Diploma -
North Charleston High School
North Charleston, SC01.2014
Skills
- Customer service
- Cash register
- Guest services
- Supervising Experience
- Communication skills
- Organizational Skills
- Interviewing
- Hospitality
- Leadership
- Scheduling
- Time management
- Guest Services
- Cash Handling
- Retail Sales
- Word
- Windows
- Microsoft Office
- Microsoft Word
- Assistant Manager Experience
- Environmental Services
- Front Desk
- Hotel experience
- Serving Experience
- Store Management Experience
- Upselling
- English
- Typing
- Front desk
- Communication Skills
- Merchandising
- POS
- Restaurant experience
- Microsoft Powerpoint
- Hospital Experience
- Recruiting
- Management
- Banking
- Sales
- Cleaning Experience
- Training
- Inventory
Certification
- Driver's License
- BLS, 02/28/26
- Food Handlers License
Willing To Relocate
Harris County, TX
Personal Information
Authorized To Work: US for any employer
Timeline
Data Entry
REMX Staffing Agency
09.2024 - Current
Warranty Specialist
The Heller Group, Inc.
02.2024 - 08.2024
EVS Housekeeping
Roper St. Francis Healthcare
03.2023 - 07.2023
Retail Sales Associate
Boost Mobile
12.2022 - 07.2023
Customer Service Representative
TELUS International
10.2021 - 12.2022
Front Desk Agent
Days Inn
06.2021 - 12.2021
Server
IHOP
04.2017 - 04.2020
Manager
Metro by T-Mobile (authorized dealer)
04.2016 - 04.2017
Housekeeping
Holiday Inn Express and Suites
01.2015 - 03.2017
Medical Records Certificate -
University of Phoenix
High School Diploma -
North Charleston High School