David Makowski
Houghton,NY
Summary
Results-driven professional with comprehensive experience in HVAC service account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.
Overview
28
28
years of professional experience
Work History
Service Manager
John W. Danforth Company
10.2018 - Current
- Quote/bid on a wide range of HVAC service and design-built projects.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained, and supervised a team of service technicians and sales members to meet and exceed business goals.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
Senior HVAC Technician
Leo J Roth
06.2000 - 10.2018
- Supervised multiple technicians on various large-scale service projects
- Performed troubleshooting on HVAC systems to determine the root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
HVAC Engineer
Don Beck Inc.
01.1997 - 06.2000
- Designed HVAC dairy refrigeration systems and specified components for successful installation and operation .
- Repaired and installed split systems, chillers, and boilers.
- Conducted safety analyses and hazard evaluations for systems.
- Helped maintenance and building engineers make accurate assessments and repair plans for HVAC systems.
- Designed custom stainless steel systems tailored to unique client needs, resulting in improved productivity and reduced energy costs.
Education
Associate of Applied Science - Mechanical Engineering HVAC
UEI College
Mesa, AZJourneyman - Mechanical Engineering HVAC
Local 46 Apprenticeship
Rochester, NYTimeline
Service Manager
John W. Danforth Company
10.2018 - Current
Senior HVAC Technician
Leo J Roth
06.2000 - 10.2018
HVAC Engineer
Don Beck Inc.
01.1997 - 06.2000
Associate of Applied Science - Mechanical Engineering HVAC
UEI College
Journeyman - Mechanical Engineering HVAC
Local 46 Apprenticeship
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