David Marshall
Orlando
Summary
I pride myself on being a dynamic and results-driven professional. I am skilled in adaptability and quickly learn new concepts, software and technologies. My wealth of experience translates to providing superior service, both internally and externally, complementing my passion for problem solving, serving people while being goal and detail oriented.
Overview
16
16
years of professional experience
Work History
Group Health Insurance Administrator
Sagicor Life Jamaica Limited
08.2022 - 07.2024
- Independent work managing group health insurance
- Process requested data update on client records, salary changes, membership changes.
- Enroll new clients; terminate clients coverage on request from employers and brokers
- General maintenance of clients’ portfolios.
- Prepare and dispatch monthly billing invoice
- Test and distribute health insurance cards
- Preparation of statement of accounts
- Ensure data reflected on invoices for client is correct based on updates/upgrades during the past month
- Develop and maintain strong client relationship with plan administrators for each scheme assigned and responsible for all services based on the stated standards of performance
Claim adjudicator
Sagicor Life Jamaica Limited
08.2008 - 07.2022
- Review and process health and life insurance claims.
- Provide exceptional customer service internally and externally to clients and team members.
- Determine their validity and eligible payout
- Stay up-to-date on company policies, standards and government regulations to ensure all claims are processed accurately and legally.
- Accurate and organized record-keeping for tracking claims and documenting decisions.
Education
Bachelor of Science - Human Resource Management
University College of the Caribbean (UCC)
Health Insurance Associate –HIA AHIP - American Health Insurance Plans
08.2019
St. George’s College
01.1999
Skills
- Making decisions and acting promptly with regard to any unforeseen occurrence
- Ability to work on my own initiative
- Excellent planning and organizing skills
- Ability to listen and share ideas
- Excellent time management and customer-related skills
- Great time management and interpersonal skills
- Accuracy and detail oriented
- Ability to work in a fast-paced environment
- Sound knowledge of computer applications and software
Health Insurance Associate (AHIP)
Designation earned from the completion of courses and achieved a thorough knowledge in all aspects of health insurance in the American Health Insurance Plans.
Timeline
Group Health Insurance Administrator
Sagicor Life Jamaica Limited
08.2022 - 07.2024
Claim adjudicator
Sagicor Life Jamaica Limited
08.2008 - 07.2022
Bachelor of Science - Human Resource Management
University College of the Caribbean (UCC)
Health Insurance Associate –HIA AHIP - American Health Insurance Plans
St. George’s College
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