Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Matos

29 Gold Street Valley Stream,NY

Summary

Driven Recovery Clerk with a track record of enhancing customer satisfaction and profitability for BJ Wholesale Club. Leveraged customer research and exceptional patience to exceed recovery targets and foster strong relationships. Excelled in a collaborative environment, contributing to performance improvements across departments. Skilled in maintaining high merchandise demand and ensuring operational excellence. Skilled Stock/Inventory offering 6 years of experience and a driven mentality. Persistent with customers and seasoned in overcoming objectives. Dependable person and successful at meeting high productivity, quality and performance standards. Efficient and competent professional. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Recovery Clerk

BJ Wholesale Club
03.2018 - 07.2024
  • Maintained daily contact with department managers and personnel to deliver timely status of completed assignments.
  • Collaborated with various groups to troubleshoot and resolve various issues as needed.
  • Developed, implemented and operated network system to help customers with selected merchandise
  • Delivered exceptional customer service assistance and maintained calm and professional demeanor.
  • Maintained high volume of met demands of merchandise in need by the customer.
  • Maintained work area clean, safe and organized.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Developed strong relationships with customers to foster satisfaction of merchandise in need.
  • Collaborated with other departments and assisted where help was needed.

Education

Certificate Program - Computerized Stock/Inventory

Tri Business & Career Training Center
Westbury, United States
09.2017

High School Diploma -

Valley Stream Central High School
Valley Stream, NY
06.2017

Skills

  • Customer research
  • Patience and Persistence
  • Performance Improvements

Timeline

Recovery Clerk

BJ Wholesale Club
03.2018 - 07.2024

Certificate Program - Computerized Stock/Inventory

Tri Business & Career Training Center

High School Diploma -

Valley Stream Central High School
David Matos