Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
While working at Bestbuy, I earned numerous promotions while working there, ranging from customer service to sales, and eventually advanced to the role of Apple master specialist and Sprint expert, which was a vendor-sponsored specialist program aimed at promoting "APPLE" products and "Sprint, and Verizon" activations and support.
Computer skills
Installation and repair
Computer Troubleshooting
Software installation
System upgrades
Hardware installation
Software applications
Device configuration
Software updates
Printers and peripherals installation
Technical support
System diagnostics
Email account set up
Technical analysis
Virus removal
Computer assembly
Desktop and laptop installations
PC refurbishment
Hardware configuration
Help desk experience
Apple ios
Cloud Computing (AWS, Azure, GCP)
Cybersecurity & Ethical Hacking
AI & Machine Learning
Blockchain & Web3 Technologies
DevOps & Automation
Big Data & Analytics
IoT (Internet of Things)
Software Development & Product Management
Operating Systems: Windows (10/11, Server) macOS Linux (Ubuntu, CentOS, Red Hat
Remote Desktop Tools (TeamViewer, AnyDesk)
Microsoft 365 (Word, Excel, Outlook, Teams)
Google Workspace (Docs, Sheets, Drive, Meet)
Slack, Zoom