David Menezes
Charlestown,MA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
25
25
years of professional experience
Work History
Site Manager/Lot Attendant
J &O Parking, Inc.
Boston, MA
09.2013 - 11.2023
- Responsible for all daily operations of the daytime parking program (8am-5pm Monday through Friday)
- Operating Lot within Boston Transportation Department rules and regulations for Licensed Open Air Parking Lots
- Greet parkers, assist with vehicle egress, explanation of lot fees and payment policy
- Safely operate vehicles within the lot for parking and exiting
- Maximizing space and efficiency and minimizing the potential for accidents
- Keep track of keys and vehicles throughout the lot
- Process transactions (cash, checks, and validation) based upon lot parking rates and requirements
- Document all transactions following lot policy and create shift reports
- Accountable for all payments received and disposition of such payment according to lot procedures
- Manage any adverse situations (accidents, lost key, no key, locked out of car, trespassers, etc.) in safe, professional manner to maintain operational functionality and highest possible level of customer service
- Facilitate transition at end of shift
- Maintain Monthly Parking and validation programs using Microsoft Word and Excel to share status with upper management
- Work directly with monthly parking clients and neighborhood business association to ensure smooth operations and client satisfaction
- Oversee scheduling to ensure staffing coverage for all hours of operation.
Home Healthcare Aide
Self Employed
Malden, MA
02.2011 - 08.2013
- Live in caretaker for Elderly Grandmother and Uncle with severe health conditions
- Provided for all needs of both relatives until their passing.
Maintenance Assistant
Community Work Services
Boston, MA
01.2009 - 01.2011
- Responsible for maintaining the cleanliness of an office building
- Paint interior and exterior items within building
- Completed Bloodborne Pathogen Training certification
- Assist Maintenance Coordinator with various responsibilities throughout building including: light carpentry, plumbing maintenance, changing light bulbs, moving equipment and furniture and cleaning carpets with carpet extractor
- Duties include: cleaning, buffing and waxing the floors, cleaning bathrooms and hallways and emptying trash.
Volunteer
Neighborhood Action Inc
Boston, MA
01.2003 - 01.2006
- Set up for, serve, and clean up after lunch for the homeless population
- Volunteered time serving food and socializing with people.
Shift Supervisor
The Wine Cellar
Boston, MA
01.2001 - 01.2003
- Assisted customers with personal wine selections
- Made sales using cash register
- Taking and delivering wine and liquor orders for local residents and businesses
- Responsible for restocking products and light cleaning
- Overseeing and coordinating others in the performance of these duties.
Sales Clerk
Pleasant Smoke
Malden, MA
01.2000 - 01.2001
- Responsible for opening and preparing the store for business each day
- Assisted customers with purchased, including selling lottery tickets.
Laborer/Receptionist
Beta Cure Technologies
01.1999 - 01.2000
- Laborer for plastic treatment
- Responsible for answering phone calls and assisting with appointments.
Sandwich maker/Deli clerk
Gloria Foods
Malden, MA
01.2001
- Set up work station including: chopping vegetables, preparing work station, cutting meats
- Prepared sandwiches using grill and making sandwiches per order
- Responsible for completing customer transactions and purchases.
Education
Lowell Center for Adult Education
Unknown, Unknown01.1999
Skills
- OSHA safety requirements
- Problem-Solving
- Process Improvement
- Site Inspection and Management
- Inventory Management
- Budgeting and Cost Savings
Timeline
Site Manager/Lot Attendant
J &O Parking, Inc.
09.2013 - 11.2023
Home Healthcare Aide
Self Employed
02.2011 - 08.2013
Maintenance Assistant
Community Work Services
01.2009 - 01.2011
Volunteer
Neighborhood Action Inc
01.2003 - 01.2006
Shift Supervisor
The Wine Cellar
01.2001 - 01.2003
Sandwich maker/Deli clerk
Gloria Foods
01.2001
Sales Clerk
Pleasant Smoke
01.2000 - 01.2001
Laborer/Receptionist
Beta Cure Technologies
01.1999 - 01.2000
Lowell Center for Adult Education