David Morales
Queens,NY
Summary
Proven Bartender with a track record of enhancing customer satisfaction and boosting revenues at the place. Excels in multitasking and customer service, demonstrated by efficiently managing high-volume events and developing loyal clientele. Skilled in liquor, beer, and wine knowledge, with an outgoing personality that contributes to positive guest experiences. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
6
6
years of professional experience
Work History
Bartender
Olio E Piu
New York, Nyc
01.2024 - 12.2024
- Poured wine, beer and cocktails for patrons.
- Provided drink suggestions to customers based on their preferences.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Effectively multitasked within fast-paced environment.
Bartender
Heritage Bakery & Café
New York, NY
07.2023 - 12.2023
- Neatly sliced and pitted fruit for garnishing drinks.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bartender/Server
Boucherie Petit west Village
New York, NY
03.2023 - 11.2023
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Obtained cash bank and stocked service bar to prepare for operation.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Bartender
City Vineyard Wine
03.2023 - 09.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
Bartender
La Grande Boucherie
04.2019 - 02.2023
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Education
Bachelor of Science - Architecture
Pontificia Universidad Javeriana
Bogota, Colombia10.2013
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Menu Memorization
- Food Service
- Conversant in english
- Fast Learner
- Bar restocking
- Classic cocktails
- Marketing and sales experience
Languages
3,3
Timeline
Bartender
Olio E Piu
01.2024 - 12.2024
Bartender
Heritage Bakery & Café
07.2023 - 12.2023
Bartender/Server
Boucherie Petit west Village
03.2023 - 11.2023
Bartender
City Vineyard Wine
03.2023 - 09.2023
Bartender
La Grande Boucherie
04.2019 - 02.2023
Bachelor of Science - Architecture
Pontificia Universidad Javeriana
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