David Morales
Phx,AZ
Summary
Dynamic Floral Manager with proven expertise at Fry's Food And Drug, enhancing sales through innovative promotional strategies and exceptional customer service. Skilled in knife handling and sanitation, I successfully decreased shrink by closely monitoring inventory and mentored staff to foster a collaborative environment, ensuring top-quality floral arrangements and efficient operations.
Overview
18
18
years of professional experience
Work History
Floral Manager
Fry's Food And Drug
04.2014 - 03.2025
- Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Trained employees on customer order taking and basic floral arranging.
- Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
- Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
- Inventoried plants and flower care supplies and ordered more.
- Decreased shrink by Number% through close monitoring of department.
- Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
- Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements onthespot.
- Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
- Oversaw daily store opening procedures, ensuring cleanliness standards were met before welcoming customers.
- Participated in continuing education opportunities to stay current on industry trends and best practices.
- Increased sales revenues with effective promotional strategies, including seasonal displays and targeted marketing efforts.
- Streamlined order processing and inventory management for increased efficiency in daily operations.
Meat Clerk
AJ's Food Store
03.2012 - 07.2014
- Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Trained employees on customer order taking and basic floral arranging.
- Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
- Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
- Inventoried plants and flower care supplies and ordered more.
- Decreased shrink by Number% through close monitoring of department.
- Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
- Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements onthespot.
- Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
- Oversaw daily store opening procedures, ensuring cleanliness standards were met before welcoming customers.
- Participated in continuing education opportunities to stay current on industry trends and best practices.
- Increased sales revenues with effective promotional strategies, including seasonal displays and targeted marketing efforts.
- Streamlined order processing and inventory management for increased efficiency in daily operations.
Assistant Manager/Retail Cashier
Hollywood Video
02.2009 - 12.2011
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Media Sales Associate
Best Buy
03.2007 - 01.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Literacy Volunteers of Maricopa County
Phoenix, AZ08.2024
Skills
- Knife handling
- Workplace cleanliness
- Sanitation and food safety
- Safe food handling
- Surface cleaning
- Stock rotation
Languages
Spanish
Native or Bilingual
Timeline
Floral Manager
Fry's Food And Drug
04.2014 - 03.2025
Meat Clerk
AJ's Food Store
03.2012 - 07.2014
Assistant Manager/Retail Cashier
Hollywood Video
02.2009 - 12.2011
Media Sales Associate
Best Buy
03.2007 - 01.2009
High School Diploma -
Literacy Volunteers of Maricopa County
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