Dynamic professional with a proven track record in customer service and product inventories, honed as a Floral Manager at Communal Services. Excelled in mentoring staff and optimizing delivery logistics, significantly enhancing team performance and service quality. Skilled in fostering positive customer relationships and maintaining high standards of cleanliness. Fast learner with a calm and patient demeanor, ready to bring dedication and efficiency to new challenges.
Hi, I’m
Acela Ibanez
Hialeah
Summary
Overview
31
years of professional experience
Work History
Communal Services
Floral Manager
10.2005 - 04.2023
Job overview
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Trained employees on customer order taking and basic floral arranging.
- Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
- Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
Particular Restaurant
Restaurant Waiter
06.2000 - 10.2005
Job overview
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Daycare
Teacher's Assistant
09.1992 - 06.1998
Job overview
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Education
Frank Pais GarciaSantiago De Cuba, Cuba
Bachelor of Arts For Teaching from Education
07-1992
University Overview
Rafael Maria MendiveSantiago De Cuba, Cuba
High School Diploma
07-1982
University Overview
Skills
- Product inventories
- Positive attitude
- Customer service
- Cleanliness
- Calm and patient demeanor
- Service quality
- Cash handling
- Scheduling
- Outgoing and kind
- Fast Learner
Languages
Spanish
Native or Bilingual
Timeline
Floral Manager
Communal Services
10.2005 - 04.2023
Restaurant Waiter
Particular Restaurant
06.2000 - 10.2005
Teacher's Assistant
Daycare
09.1992 - 06.1998
Frank Pais Garcia
Bachelor of Arts For Teaching from Education
Rafael Maria Mendive
High School Diploma
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