
Dedicated and results-driven professional with over 15 years of experience across sales, technical support, and customer service. Proven track record of exceeding sales quotas, building lasting client relationships, and driving community engagement. Adept at combining technical expertise with exceptional interpersonal skills to create positive outcomes for clients and communities.
Consistently surpassed sales targets, achieving a year-over-year increase in transactions and revenue.
Closed over 70 real estate transactions, demonstrating strong negotiation and closing skills.
Cultivated a high rate of repeat business and referrals by providing exceptional customer service and personalized attention.
Engaged actively with local real estate communities and industry events, enhancing brand presence and market knowledge.
Drove new sales of AT&T products and services, achieving and surpassing sales and service objectives.
Provided technical support and consultation directly at customer locations, ensuring a seamless and positive customer experience.
Developed strategic plans and proposals, integrating technical solutions to meet customer needs and drive sales.
Installed and maintained communication systems, consistently meeting performance and quality metrics.
Diagnosed and resolved technical issues, ensuring optimal system performance and customer satisfaction.
Conducted preventive maintenance and provided user support, enhancing system reliability.
Delivered outstanding customer service, resolving complex issues and improving customer satisfaction.
Managed high call volumes and streamlined service processes, reducing unnecessary service calls.