DAVID MULCAHY
Mashpee,MA
Summary
I am a committed professional eager to unleash my full potential. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to solve challenges at hand and advance with dedication and enthusiasm.
Overview
1
1
Certification
Work History
Front Desk Coordinator
Bass River Dental
South Yarmouth, MA
2025 - 2026
- Greet patients and provide professional, welcoming customer service while managing front desk
operations. Responsible for the walk-out/check-out of patients. - Responsible for verifying patients insurance and/or finding solutions if no active coverage.
- Schedule, confirm, and coordinate patient appointments while maintaining an efficient daily schedule and smooth patient flow.
- Manage phone calls, patient inquiries, check-in/check-out procedures, payments, and insurance-related questions.
- Maintain accurate patient records and confidential information while following office procedures and HIPAA requirements.
- Coordinate communication between doctors, patients, dental providers, and office staff while addressing concerns and supporting a positive patient experience.
Territory Manager
Budget Blinds
Mashpee, MA
2009 - 2024
- Advanced through several promotions after starting as an Installer, progressing into sales and ultimately a management role.
- Showcased outstanding leadership skills throughout the region while managing sales and installation operations for multiple years.
- Successfully led Sales and Installation teams, driving continuous revenue growth and supporting strategic business objectives.
- Delivered outstanding client service with swift response times and a strong focus on customer satisfaction.
- Cultivated numerous client and business relationships, contributing to more than $1.2 million in revenue within a calendar year.
- Consistently surpassed established goals and performance expectations.
- Collaborated with team members to accomplish strategic objectives and maintain effective operations.
Education
High School Diploma -
Diman Regional Vocational Technical High School
Fall River, MA01-2001
Skills
- Operations management
- Client management
- Team collaboration and leadership
- Multitasking and organization
- Negotiation
- CRM software
Certification
CPR Certified,
HIPAA Certified,
Previously OSHA 40 Certified
Timeline
Front Desk Coordinator
Bass River Dental
2025 - 2026
Territory Manager
Budget Blinds
2009 - 2024
High School Diploma -
Diman Regional Vocational Technical High School