Jasmine Bailey
Leesburg,VA
Summary
Results-driven professional with a Bachelor of Science in Psychology, and experience in business operations, administrative coordination, program management, and team leadership. Skilled in optimizing workflows, supporting organizational objectives, coordinating cross-functional initiatives, and managing competing priorities. Demonstrated leadership experience training 30–40 student leaders, facilitating meetings, and overseeing program logistics. Seeking to contribute strong organizational, analytical, and problem-solving capabilities to business operations and project coordination roles.
Overview
6
6
years of professional experience
Work History
Front Desk Coordinator
NOVA Plastic Surgery & Dermatology
Ashburn, Virginia
05.2026 - Current
- Coordinate daily administrative and operational activities across multiple practice locations, supporting efficient workflows, appointment scheduling, and communication between departments.
- Contribute to monthly business performance objectives through appointment conversions, lead generation, membership enrollment, and client engagement initiatives.
- Monitor inventory levels, maintain organizational records, and support resource management to ensure operational efficiency.
- Represent the organization at promotional events, community outreach initiatives, and informational tabling activities to increase brand awareness and generate prospective client interest.
- Utilize Nextech, Boulevard, and Aesthetix CRM to maintain accurate records, manage scheduling, document client interactions, and support business development activities.
- Collaborate with management, providers, and administrative personnel to resolve operational challenges, coordinate competing priorities, and maintain consistent service delivery.
- Facilitate financial transactions and payment arrangements while ensuring accuracy, confidentiality, and compliance with organizational procedures.
Desk Assistant
Virginia Commonwealth University
Richmond, Virginia
08.2025 - 05.2026
- Supported daily front-desk operations, serving as a primary point of contact for residents, visitors, university personnel, and campus partners.
- Managed administrative records, monitored facility access, and supported compliance with university policies and security procedures.
- Responded to high-volume inquiries and coordinated administrative requests while maintaining professionalism, accuracy, and organizational efficiency.
Resident Assistant
Virginia Commonwealth University
Richmond, Virginia
07.2023 - 05.2026
- Coordinated residential operations, student engagement initiatives, and administrative responsibilities to support an organized and inclusive university living environment.
- Planned and executed educational programs, community-building initiatives, and student activities, overseeing event logistics, communication, and resource coordination.
- Maintained accurate incident reports, administrative records, and operational documentation in accordance with university policies and procedures.
- Collaborated with university departments, professional staff, and campus safety personnel to address operational concerns, resolve conflicts, and facilitate timely solutions.
Cashier
Wegmans
Leesburg, Virginia
03.2021 - 03.2026
- Delivered customer service in a high-volume retail environment while processing financial transactions, resolving customer inquiries, and collaborating with team members to support efficient daily operations.
- Greeted Wegmans shoppers and provided courteous service during checkout.
- Helped customers find specific products, answered questions, and offered product advice.
RAM CAMP Student Director
Virginia Commonwealth University
Richmond, Virginia
01.2024 - 08.2024
- Provided leadership and operational oversight in the training and development of approximately 30 to 40 student leaders, supporting university transition programming.
- Led team meetings and training sessions, communicated program objectives, delegated responsibilities, and reinforced organizational expectations.
- Coordinated program activities, logistical arrangements, and leadership initiatives to support the successful execution of student orientation programming.
- Exercised independent judgment in addressing participant concerns, resolving conflicts, and making situational decisions to maintain a safe, productive program environment.
- Collaborated with fellow student directors, university personnel, to coordinate resources, establish priorities, and support effective program implementation.
- Mentored student leaders through ongoing coaching, problem-solving discussions, and performance guidance to promote accountability and effective team collaboration.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, Virginia05-2026
Skills
- Business & Operations: Administrative Coordination, Business Operations Support, Workflow Management, Inventory Management, Scheduling, Records Management
- Project & Leadership: Project Coordination, Program Planning, Team Leadership, Training & Development, Event Coordination, Task Delegation
- Professional: Cross-Functional Collaboration, Stakeholder Communication, Problem-Solving, Conflict Resolution, Organizational Skills
- Technical: Microsoft Excel, Word, PowerPoint, Teams, Nextech, Boulevard, Aesthetix CRM
Timeline
Front Desk Coordinator
NOVA Plastic Surgery & Dermatology
05.2026 - Current
Desk Assistant
Virginia Commonwealth University
08.2025 - 05.2026
RAM CAMP Student Director
Virginia Commonwealth University
01.2024 - 08.2024
Resident Assistant
Virginia Commonwealth University
07.2023 - 05.2026
Cashier
Wegmans
03.2021 - 03.2026
Bachelor of Science - Psychology
Virginia Commonwealth University