David Murray
Philadelphia,PA
Summary
Dynamic and detail-oriented professional with experience at Abington Memorial Hospital, excelling in patient care coordination and compliance with healthcare regulations. Proven ability to maintain patient confidentiality while effectively engaging with patients and resolving conflicts. Skilled in CPR and fostering a positive clinic environment through teamwork and communication. I was recognized on May 4, 2009 and on May 13, 2010 with the Honor of Nursing Excellence in Patient Care from Abington Memorial Hospital as well.
Overview
24
24
years of professional experience
Work History
Professional Barber
Entrepreneurship/Self Employed
Philadelphia, Pennsylvania
01.2006 - Current
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for both men and women.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
- Stayed up-to-date on industry best practices through regular attendance at trade shows, seminars, workshops, webinars, and other educational events relevant to the barber profession.
- Kept detailed records of customer information and services provided to increase customer return
Peroperative Clinical Associate
Abington Memorilal Hospital
03.2008 - 09.2011
- Assisted physicians during medical procedures by providing necessary supplies, ensuring a sterile environment, and monitoring vital signs throughout the process.
- Promoted a positive clinic environment with excellent communication skills, teamwork initiatives, and attention to detail.
- Built trust with patients through careful explanation of diagnoses and treatment options while addressing any concerns or questions they may have.
- Assisted in surgical procedures by preparing operating rooms, sterilizing equipment, and providing preoperative support to surgeons.
- Transported lab specimens from the operating room to pathology.
- Ensured compliance with industry standards and regulations by meticulously adhering to established protocols for infection control, safety measures, and confidentiality guidelines.
- Transported patients to and from the hospital floors (i.e. orthopedic wing, ER, etc...) to the operating room for their scheduled procedure.
Debt Collector Agent
NCO Financial Systems
09.2001 - 08.2004
- Utilized persuasive communication skills for successful settlement negotiations, minimizing the need for costly legal proceedings.
- Established positive rapport with customers during difficult conversations, leading to more cooperative attitudes towards settling unpaid balances.
- Demonstrated adaptability by working effectively under pressure while managing a large portfolio of delinquent accounts.
- Enhanced client relations, resolving disputes and clarifying billing issues to ensure timely payments.
- Collected on delinquent accounts to reduce overdue balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Documented customer payment interactions and account statuses for future reference.
Education
High School Diploma -
Benjamin Franklin
Philadelphia, PA06-2001
Skills
- Maintaining patient confidentiality
- Protecting sensitive information
- CPR
- Conflict resolution
- Patient care coordination
- Healthcare regulation adherence
- Patient engagement
- HIPAA regulations adherence
Nursing Excellence award May 14, 2009 & May 13, 2010
I am writing to proudly acknowledge and highlight the recognition I received for my commitment to excellence in nursing practice. I was honored to receive the Nursing Excellence Award in May 2009 and again in May 2010, a distinction that reflects my dedication to delivering exceptional patient care, clinical leadership, and professional integrity.
These consecutive awards underscore my ongoing commitment to the highest standards in nursing and my unwavering focus on patient advocacy, safety, and team collaboration. I am deeply grateful to have been recognized by my peers and leadership during those years, and I continue to uphold the values and practices that led to these honors throughout my nursing career.
Please feel free to contact me should you require any further information regarding these achievements.
Timeline
Peroperative Clinical Associate
Abington Memorilal Hospital
03.2008 - 09.2011
Professional Barber
Entrepreneurship/Self Employed
01.2006 - Current
Debt Collector Agent
NCO Financial Systems
09.2001 - 08.2004
High School Diploma -
Benjamin Franklin
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