David Myszkowski
Dixon,IL
Summary
Versatile Sales and Production Manager with background in overseeing both sales strategies and product manufacturing processes. Known for leveraging team leadership skills and operational knowledge to drive performance improvement. Successfully implemented cost-effective production methods, improved sales techniques and enhanced team productivity across previous roles. Possess strong strategy development abilities, negotiation skills, and focus on achieving business objectives.
Results-driven Sales and Production Manager known for exceptional productivity and efficiency in task completion. Skilled in strategic sales planning, production management, and market trend analysis. Excel at communication, leadership, and problem-solving to drive team success and meet organizational goals.
Overview
20
20
years of professional experience
2008
2008
years of post-secondary education
Work History
Sales and Production Manager
Sterling Fence & Deck
Sterling , IL
12.2023 - Current
- Monitored inventory levels of raw materials, supplies and finished goods.
- Identified opportunities for process improvement through root cause analysis techniques.
- Established partnerships with key organizations in the industry for mutual benefit.
- Conducted training sessions on new products and services for sales staff.
- Managed production processes to ensure efficient operations and quality assurance.
- Participated in trade shows as a representative of the company's brand.
- Resolved customer complaints promptly in order to maintain high standards of service.
- Evaluated competitive products in the market in order to adjust product offerings accordingly.
- Created reports detailing monthly sales performance compared to goals.
- Negotiated contracts with vendors and suppliers to secure advantageous terms.
- Initiated team meetings on a regular basis to discuss issues related to production or sales efforts.
Office Manager
Sterling Fence Inc.
Sterling , IL
10.2018 - 12.2023
- Processed payroll accurately ensuring all employees were paid on time.
- Organized company events including holiday parties, team building activities .
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided training to new hires on office policies and procedures.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Supervised staff members, organized schedules and delegated tasks.
- Monitored inventory levels and placed orders when needed.
- Assisted in recruiting, onboarding and training new employees.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Developed effective communication strategies between departments within the organization.
- Responded to customer inquiries via phone or email in a professional manner.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Reviewed files and records to obtain information and respond to requests.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Office Manager
Garage Door Specialists
Sterling , IL
06.2016 - 10.2018
- Processed payroll accurately ensuring all employees were paid on time.
- Organized company events including holiday parties, team building activities .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided training to new hires on office policies and procedures.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Supervised staff members, organized schedules and delegated tasks.
- Monitored inventory levels and placed orders when needed.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Assisted in recruiting, onboarding and training new employees.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Ensured compliance with applicable laws regarding employment practices.
- Responded to customer inquiries via phone or email in a professional manner.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
Sales Associate
Target
Saint Charles, Illinois
09.2014 - 06.2016
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
Kitter/Packer Associate
RR Donnelley
Saint Charles, Illinois
06.2014 - 09.2014
- Operated material handling equipment such as forklifts and pallet jacks to move products throughout the warehouse.
- Ensured that all merchandise was properly priced prior to displaying it on shelves.
- Answered customer inquiries regarding product availability and pricing information.
- Assisted in stocking and organizing shelves with inventory.
- Organized backstock according to size, type, style and color of product.
- Maintained a clean work environment by adhering to 5S principles.
- Performed regular cycle counts to ensure accurate inventory levels.
- Maintained a clean work environment by following safety protocols and guidelines.
Bus Monitor
Illinois Central School Bus
Saint Charles, Illinois
10.2013 - 06.2014
- Conducted post-trip inspections upon completion of each trip.
- Handled cash transactions accurately when collecting fares from passengers.
- Reported any serious incidents or damages immediately to the appropriate authorities for investigation.
- Managed difficult situations between passengers in a calm and professional manner while maintaining order on the bus.
- Communicated regularly with dispatchers to provide updates on route progress and passenger needs.
- Monitored passenger behavior while enforcing rules against smoking, eating, drinking alcohol on board the bus.
- Conducted regular headcounts of all riders aboard the bus to verify that everyone had arrived at their destination safely.
- Assisted drivers in managing unruly behavior among children by speaking calmly yet firmly with them about acceptable behavior expectations while riding public transit vehicles.
- Maintained daily logs of trips, noting any incidents or irregularities that occurred along the way.
Department Manager
Walmart
Saint Charles, Illinois
05.2008 - 05.2013
- Ensured compliance with all safety regulations in the workplace.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints and issues promptly and professionally.
- Ensured compliance with company policies and relevant regulations.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Conducted regular performance reviews to monitor progress of individual employees.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Monitored daily sales figures to track trends in customer buying behavior.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Followed safety protocols and company processes and procedures.
- Balanced workloads to meet targets without overtaxing employees.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Shift Manager
Arby’s
West Chicago, Illinois
07.2005 - 03.2008
- Maintained cleanliness and organization of work area.
- Monitored inventory levels and placed orders for supplies as needed.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured compliance with health and safety regulations.
- Enforced safety standards throughout the store including proper use of equipment.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Resolved conflicts between staff members in a professional manner.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Trained new employees on company policies, procedures, and job responsibilities.
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Inspected work areas regularly for cleanliness and organization standards.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Helped employees accomplish tasks during peak periods.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations.
Education
West Chicago Community High School
West Chicago, IllinoisSkills
- Inventory management
- Process improvement
- Contract negotiation
- Sales forecasting
- Production management
- Customer service
- Data analysis
- Team leadership
- Employee training
- Market evaluation
- Quality assurance
- Supplier relationship
- Trade show participation
- Conflict resolution
- Communication strategies
- Time management
- Direct sales
- Client relations
- Team motivation
- Cross-selling
- Team building
- Price schedules
- Market intelligence
- Document management
- Professionalism
- Shipping and receiving oversight
- Multitasking capacity
- Financial records analysis
- Customer relationship management
- Client relationship management
- Product knowledge
Timeline
Sales and Production Manager
Sterling Fence & Deck
12.2023 - Current
Office Manager
Sterling Fence Inc.
10.2018 - 12.2023
Office Manager
Garage Door Specialists
06.2016 - 10.2018
Sales Associate
Target
09.2014 - 06.2016
Kitter/Packer Associate
RR Donnelley
06.2014 - 09.2014
Bus Monitor
Illinois Central School Bus
10.2013 - 06.2014
Department Manager
Walmart
05.2008 - 05.2013
Shift Manager
Arby’s
07.2005 - 03.2008
West Chicago Community High School