MARIANA GARCIA
Phoenix,Arizona
Summary
Dynamic professional with extensive experience in customer service and inventory management at Cielito Rosa Bakery and Cafe. Proven ability to lead teams, enhance operational efficiency, and resolve issues effectively. Skilled in staff training and quality management, committed to fostering a collaborative environment that drives success and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Manager of Sales and Production
Cielito Rosa Bakery and cafe
Phoenix, Oregon
03.2025 - Current
- Managed daily food service operations to ensure compliance with health regulations.
- Trained and supervised staff in food preparation and customer service techniques.
- Coordinated menu planning to align with seasonal ingredients and customer preferences.
- Conducted regular inspections of kitchen equipment for maintenance and safety compliance.
- Resolved customer complaints promptly in a professional manner.
Warehouse Supervisor
CaliWearSD
Escondido, CA
06.2023 - 02.2025
- Managed daily operations of the floor, including scheduling, customer service and staff training
- Organized and distributed tasks and positions across team to implement, achieve, and exceed sales targets
- Supported growth and development of staff by training and leading by example
- Provided guidance and direction to staff on proper customer service techniques
- Maintained an organized workspace, ensuring that merchandise was properly stocked and displayed according to company standards
- Resolved customer service issues promptly and professionally
- Inspected merchandise prior to stocking shelves for accuracy in pricing labels and display placement
- Ensured accurate recording of sales transactions using point-of-sale systems
- Guided loading and unloading of goods, maintaining safety standards at all times.
- Be in charge of online stores, taking care of the inventory, shipping area and customer service
- Dynamic Warehouse Supervisor at CaliWearSD with proven expertise in inventory management and customer service. Successfully led teams to exceed sales targets while fostering a collaborative environment. Skilled in staff training and problem-solving, ensuring operational excellence and high-quality standards. Committed to enhancing customer satisfaction through effective communication and efficient order fulfillment.
Cashier
Funky Fries and Burgers
El Cajon, CA
07.2023 - 10.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Built and maintained positive working relationships with co-workers
- Provided excellent customer service by greeting customers and offering assistance
Cashier
Gualberto's Mexican Food
San Diego, CA
01.2023 - 07.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Provided excellent customer service by greeting customers and offering assistance
- Helped restock shelves when necessary to maintain an organized display area
- Developed strong customer service skills by providing efficient and accurate service
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Operated the POS system efficiently to ensure accurate transactions
- Processed payments, returns, and exchanges
- Developed strong customer relationships to support satisfaction and loyalty
- Counted and balanced cash drawer at the beginning and end of each shift
- Utilized problem solving skills to effectively handle difficult situations
Private Nanny
Self Employed Services
Mazatlan, Sinaloa
02.2018 - 12.2018
- Provided attentive care for children in a safe and nurturing environment.
- Planned and organized engaging activities to promote development and learning.
- Communicated effectively with parents regarding children's needs and progress.
- Maintained a structured daily routine to ensure stability and security for children.
- Prepared nutritious meals tailored to children's dietary requirements and preferences.
- Managed scheduling of playdates, outings, and appointments for children's socialization.
- Implemented positive discipline techniques to encourage good behavior and respect.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Education
Degree in Nutrition - Health Sciences
Universidad Autonoma de Sinaloa
Sinaloa07-2019
Skills
- Customer service
- Customer care
- Shipping and receiving
- Warehouse operations
- Inventory management
- Problem-solving
- Quality management
- Collaborative teamwork
- Staff supervision
- Order fulfillment
- Employee scheduling
- Unpacking merchandise
- Hiring and training
- Equipment maintenance
- Reporting and correspondence
- Storage management
- Child development
- Nutritional meal planning
- Positive discipline techniques
- Safety management
- Laundry
- Educational support
- Meal and snack preparation
- Infant care experience
- Cooking and meal preparation
References
Baraa Youhenn, Employer Talent Brand Manager, CaliwearSD, caliwearave@yahoo.com
Languages
- English
- Spanish, Native
- English, Fluent
Timeline
Manager of Sales and Production
Cielito Rosa Bakery and cafe
03.2025 - Current
Cashier
Funky Fries and Burgers
07.2023 - 10.2024
Warehouse Supervisor
CaliWearSD
06.2023 - 02.2025
Cashier
Gualberto's Mexican Food
01.2023 - 07.2023
Private Nanny
Self Employed Services
02.2018 - 12.2018
Degree in Nutrition - Health Sciences
Universidad Autonoma de Sinaloa