David Nedeau
Livonia,MI
Summary
Dynamic leader with a proven track record at Auto Magic, excelling in operations management and customer service. Enhanced team performance and satisfaction by resolving disputes and mentoring staff. Leveraged complex problem-solving skills to optimize processes, achieving a 20% increase in efficiency. Adept at time management and decision-making, driving business success and profitability.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager
Auto Magic
Wixom, MI
04.2010 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Sales and Delivery
BetterMade
Detroit, MI
08.2008 - 12.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments to deliver product in a timely manner without interrupting ongoing business operations.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Hi Lo Driver
Faygo
Detroit, MI
04.2006 - 08.2008
- Promoted operational excellence, proactively identifying areas for improvement and implementing best practices in material handling procedures.
- Demonstrated adaptability, quickly learning new processes and technologies as required by evolving business needs.
- Supported inventory management, conducting regular cycle counts to maintain accurate stock levels.
- Identified damaged materials to report shortages or quality deficiencies to management.
Apprentice Electrician
Wegman Electric
Redford, MI
06.2003 - 08.2007
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Problem Solver
Amazon
Livonia, MI
04.2020 - 2023
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex problems.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Enhanced company efficiency by identifying bottlenecks in processes and proposing effective solutions.
Education
Engineering
Henry Ford College
Dearborn, MISkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Operations management
Certification
Heating and Cooling
Timeline
Problem Solver
Amazon
04.2020 - 2023
Manager
Auto Magic
04.2010 - Current
Sales and Delivery
BetterMade
08.2008 - 12.2011
Hi Lo Driver
Faygo
04.2006 - 08.2008
Apprentice Electrician
Wegman Electric
06.2003 - 08.2007
Engineering
Henry Ford College