David Needham
Tulsa,OK
Summary
Experienced Property Claims Adjuster with 10+ years of combined commerical and residential field adjusting experience, including 2 years of dedicated desk-based claims handling. Proven ability to manage high-volume daily claims across multiple states, including catastrophe events. Skilled in coverage analysis, damage assessment, estimating, and client communication. Strong background in both residential and large-scale commercial losses, with a focus on accuracy, efficiency, and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Adjuster
Pilot, ICA, Pacesetter, Action Claims Service
09.2020 - Current
- Assessed structural integrity and condition of commercial and residential properties during inspections.
- Reviewed and analyzed daily Oklahoma claims, facilitating effective field and desk adjustment procedures.
- Catastrophe Claims related to IDA
- Collaborated with clients and stakeholders to gather necessary documentation for claims processing.
- Evaluated evidence and reports to make informed decisions on claim resolutions.
- Analyzed complex claims data to identify trends and recommend process improvements.
- Kept electronic claim files properly documented with accurate, clear and timely information and reports reflecting adjustment activities and substantiating any payments made.
Senior Property Adjuster
Oklahoma Schools Insurance Group for ASC/Davies
11.2019 - 09.2020
- Assessed damages and compiled detailed estimates for losses reaching five million dollars.
- Executed detailed evaluations and negotiations of insurance claims, ensuring compliance and satisfaction for over 450 schools across Oklahoma.
- Supervised independent adjusters, coordinating their activities to optimize claims resolution and client satisfaction.
- Coordinated interactions among consultants, public adjusters, engineers, agents, and insured parties while executing inspections and preparing estimates.
Independent Adjuster
ICA, Pilot, Renfroe, and Global Risk Solutions
01.2014 - 01.2019
- Handled complex commercial claims and coordinated responses to catastrophic residential situations.
- Oversaw the evaluation and resolution of catastrophe claims to ensure timely support for affected clients.
- Processed daily claims for Oklahoma, Florida, and North Carolina, ensuring compliance with state regulations.
- Interviewed claimant and witness as needed
- Analyzed police and hospital records for investigative purposes.
- Conducted thorough investigations to assess damages and determine liability in claims.
- Streamlined claims processes by implementing best practices for efficiency and accuracy.
- Handled Remote Desk Adjusting for Cat and Daily Claims.
Education
Associate of Science -
Eastern Oklahoma State University
Wilburton, OK05-2012
Skills
- American Family
- Certification NFIP Certification
- State Farm Certification
- Carrier Experience
- CAT Experience
- Harness/Steep Certified
- Proficient in:
- Xactimate
- XactAnalysis
- Microsoft Word
- Excel
- Symbility
- Claims investigation
- Property inspection
- Policy interpretation
Certification
- North Carolina, South Carolina, Florida Property & Casualty License - Current 2019
- Florida State Property & Casualty License- Current 2020
- Oklahoma State Property & Casualty Insurance License- Current 2020
Languages
English
Full Professional
Timeline
Independent Adjuster
Pilot, ICA, Pacesetter, Action Claims Service
09.2020 - Current
Senior Property Adjuster
Oklahoma Schools Insurance Group for ASC/Davies
11.2019 - 09.2020
Independent Adjuster
ICA, Pilot, Renfroe, and Global Risk Solutions
01.2014 - 01.2019
Associate of Science -
Eastern Oklahoma State University