God
Family
Baseball
Basketball
Football
David Nelson
Bristol
Summary
Detail-oriented Sales Engineer known for strong relationship building and technical support skills. Looking for a new path as a quality inspector to use my drawing reading skills and ensure quality work goes to customers.
Overview
13
13
years of professional experience
Work History
Sales Engineer
Otis Elevator Company
04.2024 - Current
- Developed customized elevator solutions to meet client specifications and enhance satisfaction.
- Collaborated with cross-functional teams to ensure seamless project execution and timely delivery.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Machinist
Pratt & Whitney
01.2020 - Current
- Inspected completed parts to verify compliance with specifications and quality standards.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Assisted in training new machinists on company procedures, best practices, and safe operation of equipment.
Customer Service Representative
Otis Elevator Company
01.2018 - 12.2020
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Trained and mentored new team members on customer service protocols and best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Read drawings and blueprints, among other job layouts and records to identify parts for customers
Machinist
Birken
01.2016 - 12.2017
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Used CNC and manual equipment to perform both initial and final machining.
Machinist
Bolton Aerospace
01.2014 - 12.2015
- Operated CNC machines to produce precision aerospace components.
- Interpreted technical drawings and specifications to ensure accurate manufacturing processes.
- Maintained tooling and equipment to enhance operational efficiency and safety standards.
- Conducted quality control checks on finished products to ensure compliance with industry standards.
Education
Bachelor of Science - Sports Management
University of Connecticut
Storrs, CT05-2019
Skills
- Relationship building
- Customer support
- Team collaboration
- Technical documentation
- Solution selling
- Organization skills
Accomplishments
Eagle Award from Pratt and Whitney
Scholar athlete of the year 2015
Affiliations
Upper Room Christian Center - Meriden, CT
Interests
Timeline
Sales Engineer
Otis Elevator Company
04.2024 - Current
Machinist
Pratt & Whitney
01.2020 - Current
Customer Service Representative
Otis Elevator Company
01.2018 - 12.2020
Machinist
Birken
01.2016 - 12.2017
Machinist
Bolton Aerospace
01.2014 - 12.2015
Bachelor of Science - Sports Management
University of Connecticut