David Nguyen
Honolulu,HI
Summary
Versatile restaurant professional with less than two years of experience excelling in various front-of-house roles, including bussing, food running, expediting, and cocktail service. Demonstrated ability to work efficiently in fast-paced environments, ensuring smooth operations and timely delivery of food and beverages. Detail-oriented team player with strong organizational skills, contributing to a positive dining experience. Eager to learning and growing in the restaurant industry.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Busser
Dukes Beach House
Lahaina, HI
9 2021 - 6 2023
- Clearing and resetting tables promptly after guests leave - Ensuring tableware is clean and ready for new guests - Assisting servers by pre-bussing, removing empty plates and used utensils during the meal - Maintaining cleanliness in the dining area, including floors and furniture - Responding to customer requests or needs, such as providing additional utensils or condiments - Working efficiently to support a smooth flow of service and enhance the overall dining experience for guests.
- Supported team members with additional tasks, promoting a positive work environment
- Displayed excellent time management skills while balancing multiple tasks simultaneously
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning
- Provided support during special events, ensuring seamless operations despite increased demands
Pool Cocktail Server
Dukes Beach House
Lahaina, Hawaii
09.2021 - 06.2023
- Contributed to a safe working environment by proactively identifying potential hazards around the pool area.
- Enhanced guest experience by providing efficient and friendly poolside service.
- Managed inventory levels effectively by regularly monitoring stock levels and informing management about low supplies.
- Provided exceptional hospitality to guests from diverse backgrounds, creating an inclusive atmosphere that welcomed everyone.
Food Runner
Dukes Beach House
Lahaina, Hawaii
09.2021 - 06.2023
- Delivering dishes from the kitchen to the appropriate tables in a timely manner - Ensuring that each dish matches the order and meets presentation standards - Communicating effectively with kitchen and serving staff to coordinate food delivery - Addressing any specific dietary requests or modifications accurately - Collaborating with the kitchen to prioritize orders and maintain a seamless flow of food service - Responding promptly to any customer inquiries or requests related to the delivered food - Adhering to food safety and hygiene standards throughout the delivery process.
Food Expediter
Dukes Beach House
Lahaina, HI
09.2021 - 06.2023
- Coordinating orders between the kitchen and serving staff for timely and accurate service - Checking each dish for quality, presentation, and adherence to specific customer requests - Ensuring that all components of a meal are included before it leaves the kitchen - Communicating with chefs and cooks to prioritize and manage the timing of each dish
- Trained new expeditors and food runners according to company policies and standards
Pool Cocktail Runner
Dukes Beach House
Lahaina, Hawaii
09.2021 - 06.2023
- Delivering crafted cocktails and beverages from the bar to the appropriate tables - Ensuring that each drink matches the order and is served promptly - Collaborating with bartenders to prioritize and coordinate drink orders efficiently - Assisting servers in managing multiple drink orders and optimizing overall service - Confirming any special requests or modifications for cocktails before delivery - Maintaining a friendly and customer-focused demeanor while interacting with guests - Adhering to responsible service practices, checking IDs when necessary - Communicating effectively with both bar and serving staff to enhance overall service quality.
Education
High school diploma -
Lahainaluna High School
Maui, HI 08.2015 - 05.2019
Skills
Restaurant experience (2 years)
Food service
Food handling
Hospitality
Food safety
Customer service
Effective problem solving
Cleanliness Maintenance
Customer service excellence
Food Safety
Time Management
Timeline
Pool Cocktail Server
Dukes Beach House
09.2021 - 06.2023
Food Runner
Dukes Beach House
09.2021 - 06.2023
Food Expediter
Dukes Beach House
09.2021 - 06.2023
Pool Cocktail Runner
Dukes Beach House
09.2021 - 06.2023
High school diploma -
Lahainaluna High School
08.2015 - 05.2019
Busser
Dukes Beach House
9 2021 - 6 2023
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