David Nolen
Pearland,TX
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Once Upon A Child - Baybrook, Tx
Webster, TX
11.2021 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Maintained a safe working environment by enforcing safety regulations.
Mod Squad Member
MOD Pizza
Pearland, TX
09.2019 - 11.2021
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Ensured that all foods were prepared according to health department regulations.
- Followed established cash handling procedures when collecting payment from customers.
- Utilized point-of-sale systems for taking orders from customers.
- Performed variety of duties related to food service.
Intern
Crossroads United Methodist Church
Houston, TX
10.2017 - 05.2018
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Performed basic maintenance tasks such as sweeping, mopping.
Education
Associate of Science - Basic's
Alvin Community College
Alvin, TX08-2019
High School Diploma -
Robert Turner College And Career High School
Pearland, TX07-2019
Bachelor of Science - Information Technology
University of Houston - Clear Lake
Houston, TXSkills
- Business Development
- Records Management
- Loss Prevention
- Stock management
- Data Entry
- Attention to Detail
- Technical Troubleshooting
- Critical Thinking
Certification
- CompTIA A+ Certification
- CompTIA Net+ Certification
References
References available upon request.
Timeline
Assistant Store Manager
Once Upon A Child - Baybrook, Tx
11.2021 - Current
Mod Squad Member
MOD Pizza
09.2019 - 11.2021
Intern
Crossroads United Methodist Church
10.2017 - 05.2018
Associate of Science - Basic's
Alvin Community College
High School Diploma -
Robert Turner College And Career High School
Bachelor of Science - Information Technology
University of Houston - Clear Lake