David Odum
Claremore,OK
Summary
Seeking a fulfilling career in a management environment that provides the freedom to prove that integrity, relational focus, and courageous vulnerability trump cynicism, disconnection, fear, and armor.
Overview
16
16
years of professional experience
Work History
Learning Trainer
Amazon
01.2023 - Current
- Outperformed typical standard work metrics by delivering 381 audits in 2023, 150 (65%) more than any other trainer for same period.
- Identified gaps in training on my own initiative, and worked with OMs/AMs to correct. Volunteered to deliver training (instead of ambassadors) to reduce cost.
- Coordinated 27 ambassadors over 2 departments. Developed by deep diving T1 to T3 advancement, and documenting positive trainee feedback for their leaders.
- Currently honing my leadership skills by pursuing Lead with Empathy ( fluency: reading recommended books (3 down, 7 to go) and becoming LwE facilitator.
- Escalated dozens of misses on policy, best practices, and safety. Partnered with site and corporate leaders to correct, improving safety, quality, and compliance.
FC Associate
Amazon
10.2020 - 01.2023
- Facilitated onboarding, training, and audits with enthusiasm and authenticity, resulting in consistently good feedback from and relationships with trainees.
- Seasonal SmileMaker, Ambassador, waterspider, problem solver, AFM, Associate Safety Committee, often top stower in building (and I still got it).
Self-Employed
Computer Paramedic, LLC
07.2010 - 11.2020
- Oversaw network maintenance and technical support for school client, including implementation of MDM and server upgrades.
- Maintained high level of professionalism and confidentiality while handling sensitive customer information.
- Collaborated with government offices, law firms, and churches as repeat clients.
WISP Technician
Plainsnet
05.2007 - 02.2015
- Managed customer emails, tower equipment, and technical support, contributing to 5 new tower site implementations and 2 upgrades.
- Effectively ran online advertising campaign, significantly increasing online sales.
- Demonstrated proficiency in inventory management, customer resource management, and VoIP systems.
Education
High School Diploma -
Roosevelt Roads Middle/High School
Puerto RicoSkills
- Orientation and Onboarding, Public Speaking
- Discussions, Group Engagement
- Personal and Team Improvement
- Leadership Development
- Relationship Building
- Coaching and Development
- Data Tracking and Organization
- Highly Organized (Asana User)
- Attention to Detail
Timeline
Learning Trainer
Amazon
01.2023 - Current
FC Associate
Amazon
10.2020 - 01.2023
Self-Employed
Computer Paramedic, LLC
07.2010 - 11.2020
WISP Technician
Plainsnet
05.2007 - 02.2015
High School Diploma -
Roosevelt Roads Middle/High School