Tania Balverde
MCC1 rIXD Amazon
Stockton,CA
3
Year of experience
HR professional with experience supporting employee engagement, onboarding, workforce development, and organizational culture within fast-paced environments. Successfully onboarded and trained 1,000+ employees while partnering with leadership to drive employee development, engagement, and operational excellence. Skilled in employee relations, conflict resolution, coaching, and fostering positive workplace experiences. Bilingual in English and Spanish.
Work History
Learning Trainer
9 Months- Facilitated onboarding and orientation programs for 1,000+ new hires, ensuring compliance with company policies, training standards, and a positive employee experience.
- Partnered with operations leadership to identify employee concerns, gather feedback, and implement engagement strategies that supported retention and workplace satisfaction.
- Maintained a consistent floor presence to build trust with associates, address workplace concerns, and proactively identify opportunities to improve employee engagement.
- Drove employee engagement, communication, and recognition initiatives that strengthened organizational culture and enhanced the overall employee experience.
- Coached employees and Learning Ambassadors on performance expectations, development opportunities, and company policies, supporting workforce growth and operational success.
- Utilized Amazon's internal systems and reporting tools to track training completion, monitor performance metrics, and support data-driven decision-making.
Learning Trainer
7 Months- Supported the onboarding, development, and performance readiness of Learning Ambassadors while maintaining compliance with company training standards.
- Collaborated with site leadership to monitor learning metrics and drive continuous improvement efforts that contributed to high-performing operational results.
- Launched TCY1 and helped maintain learning metrics which led to us being one of the top sites in the network.
- Selected as an HLI2 Away Team member to support the launch of a new site, training employees and partnering with leaders to ensure operational readiness and workforce success.
Education
Associate of Science - Business Administration And Management
Certificate - Industrial Electro-Mechanics
High School Diploma
Skills
Bilingual (Spanish and English)
Public Speaking
Onboarding & Orientation
Training & Development
Employee Relations
Communication & Conflict Resolution
Microsoft Office Suite (Excel
Word
Outlook
Presentation)
Customer Service
Employee Relations
Amazon Internal Systems
Multitasking Abilities
Critical thinking
Leadership development
Data entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Punjabi
Limited Working
Hindi
Limited Working
French
Limited Working
Timeline
Learning Trainer
MCC1 rIXD Amazon
09.2025 - CurrentRead More
Learning Trainer
TCY1 nIXD Amazon
02.2025 - 09.2025Read More
Modesto Junior College
Associate of Science from Business Administration And Management
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Volt Institute
Certificate from Industrial Electro-Mechanics
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Tokay High School
High School Diploma
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