David Olivares
Houston,TX
Summary
Proven ability to enhance customer experiences through effective communication and conflict resolution. Skilled in multitasking and proficient. Consistently maintaining accuracy and efficiency in high-pressure environments. Bilingual, fostering inclusive interactions with diverse clientele.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Cashier
Lowes Home Improvment
1000 Gulfgate Center Mall Houston, TX 77087 Unite
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Managed product returns and exchanges according to store policies.
- Provided training to new staff on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Electrical Apprentice
BrandSafway
1830 Jasmine Dr Pasadena, TX 77503 United States
- Assisted in installation and maintenance of electrical systems, adhering to safety protocols.
- Supported senior electricians in troubleshooting electrical issues and implementing solutions.
- Operated tools and equipment for electrical work, ensuring proper usage and safety compliance.
- Collaborated with team members on project tasks, enhancing overall workflow efficiency.
Crew Member
Cadillac Express Car Wash
9520 Cullen Blvd Houston, TX 77051 United States
- Engaged with customers to deliver exceptional service and address inquiries effectively.
- Contributed to team efforts by participating in training sessions on new procedures and policies.
- Adapted quickly to changing operational demands, demonstrating flexibility in various roles within the crew.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
McDonald's
7410 Cullen Blvd Houston, TX 77021 United States
03.2021 - 02.2022
- Assisted in maintaining cleanliness and organization of workstations to enhance operational efficiency.
- Collaborated with team members to ensure timely service delivery during peak hours.
- Learned and adhered to safety protocols while operating equipment and handling food products.
- Provided support in inventory management by restocking supplies as needed.
- Trained new team members on procedures, customer service, and sales techniques.
Education
EMT Certificate - Emergency Management
HCC
555 Community College Dr Houston, TX 77013 United08.2025
High School Diploma -
César E. Chávez High School
8501 Howard Dr Houston, TX 77017 United States05.2021
Skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Attention to detail
- Multitasking and organization
Certification
NREMTB
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's
03.2021 - 02.2022
Cashier
Lowes Home Improvment
Electrical Apprentice
BrandSafway
Crew Member
Cadillac Express Car Wash
EMT Certificate - Emergency Management
HCC
High School Diploma -
César E. Chávez High School