Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Class Valedictorian

David Orozco

Amazon
Oakland,CA
2
Languages
1
Certification
15
years of professional experience

Results-oriented Operations Manager experienced in utilizing data-driven insights to enhance workforce productivity and optimize performance metrics. Achieved process improvements through Lean techniques while prioritizing safety and employee engagement. Focused on applying diverse expertise to support logistics in high-stakes environments, particularly in A.I. and machine learning applications.

Work History

Logistics and Fulfillment Area Manager II

2 Years 1 Month
Amazon | 07.2024 - Current
  • Built, managed and executed productivity plans through multiple platforms to forecast and determine operational headcount while exceeding Throughput Per Hour requirements.
  • On-site leadership as the highest-ranking manager in dual departments with oversight of 40+ hourly and salaried talent.
  • Collaborated with support teams including safety, reliability maintenance engineering, loss prevention, quality assurance, and human resources to develop actionable plans that aligned with business objectives.
  • Analyzed data and metrics to measure impact, identify improvements, and translate findings into actionable insights under operational duress. Presented insights to senior leadership to drive recommendations and execute plans that exceeded throughput requirements.
  • Ensured that all employees comply with OSHA safety management programs and regulations as well as the company's product management regulations and safety standards.

Outbound Operations Supervisor II

1 Year 7 Months
Weee! | 03.2022 - 10.2023
  • Effectively controlled the supervision and coaching of multi-department employees to achieve the required quality and service output goals while ensuring the timely completion of daily order fulfillment volumes 5,000+.
  • Led, coached and developed a diverse workforce to deal with the demands of a frantic and demanding operational environment.
  • Incorporated new methods of efficiency to ensure high Perfect Order rates and minimal Refund Rates through Inventory Accuracy Counts, Quality Check Points and strict SOP adherence.
  • Implemented efficiency methods to achieve high Perfect Order rates and minimize Refund Rates through Inventory Accuracy Counts, Quality Check Points, and strict SOP adherence.
  • Facilitated communication across departments (Inbound, Fleet Logistics, ICQA, Process Engineering, HR) to enhance transparency and accountability, fostering partnerships to align with company branding, quality, and cost efficiency targets.

Senior Operations Supervisor

2 Years 9 Months
Legends | 05.2019 - 02.2022
  • Coordinated on-site efforts with contractors and agencies to ensure venue readiness
  • Managed the required setup for venues with capacities up to 24,000 people
  • Allocated resources with Operations Manager and General Manager to satisfy each individual venue's demands and requirements
  • Ensured compliance of health codes and other city and county requirements relating to food and waste management
  • Executed warehouse shipping operations to ensure timely delivery of products, receiving and order placements duties as needed to achieve appropriate inventory levels
  • Allocated resources with operations and general managers to meet demands of each venue

Business Development Manager

4 Months
The Pedro Pallares Foundation | 09.2020 - 01.2021
  • CA state grant writing for 2021 foundation funding that resulted in the acceptance and monetary award
  • Project proposal and development in line with the CEO's vision and organization's intent
  • Relationship management with donors and organizations to elevate the foundation's message and social impact
  • Drafted and edited all important foundation’s correspondence related to grant proposals and CEO's public statements
  • Worked with third party web developer to create original website content and messaging
  • Served as primary point of contact for grant management and donor relations, facilitating effective communication and support.
  • Collaborated with Founder and President to align projects with foundation's strategic goals
  • Monitored and analyzed public policies to maintain adherence of the foundation

Business Development Specialist

3 Months
Center For Social Dynamics | 02.2020 - 05.2020
  • Helped reduce the logistical challenges of onboarding processes for new hires
  • Identified and addressed company needs for successful regional expansion
  • Assisted C-level members with overall company’s performance of company projects
  • Oversaw complete onboarding cycle of new hires
  • Helped reduce the logistical challenges of on- boarding processes for new hires
  • Assisted C-level members with overall company performance of company projects

Regional Sales Manager

2 Years 2 Months
Genuine Global | 11.2017 - 01.2020
  • Oversaw complete account business cycle for newly acquired regional accounts
  • Managed accounts while prospecting new clients through cold calling and attending field seminars and conventions
  • Conducted account prospecting efforts through networking events
  • Oversaw business cycle for newly acquired regional accounts, ensuring seamless transition and satisfaction
  • Account prospecting and networking
  • Collaborated with the team to manage company projects effectively.
  • Collaborated with product and services sales reps to align offerings with client needs and market trends
  • Market research and trending technologies analyst

Paralegal Assistant

2 Years 8 Months
Marquez and Associates LLP | 12.2011 - 08.2014
  • Conducted legal research with Westlaw and LexisNexis legal search engines to support case preparation and documentation
  • Conducted legal research to support case preparation and documentation.
  • Managed case files, maintaining organized records for efficient retrieval and review
  • Coordinated communication between clients, attorneys, and external parties to facilitate case progress
  • Liaison between Latin American clients and attorneys via email and international calls.
  • Professional translation and drafting of legal documents (Spanish ←→ English)
  • Attended court hearings and depositions of plaintiffs and defendants
  • In charge of filing crucial and time sensitive motions and briefs with respective County clerks

Education

Bachelor of Arts - Political Science

University of California, Berkeley | Berkeley, CA | 05-2016

Associate of Science - Political Science And Government

Mission College | Santa Clara, CA

Class Valedictorian 2014

Skills

Fleet Logistics Operations
Outbound Order Fulfillment
WMS
KPI Tracking
Large scale employee planning
deployments and supervision
Tableau and proprietary platforms metric analyses
Inventory Management and Cycle Counts
SOP development and adherence
Operational Excellence
OSHA
Effective Communication

Certification

LEAN Sigma Six-Yellow Belt

Languages

Spanish
Native or Bilingual
Italian
Elementary

Timeline

Logistics and Fulfillment Area Manager II

Amazon
07.2024 - CurrentRead More

Outbound Operations Supervisor II

Weee!
03.2022 - 10.2023Read More

Business Development Manager

The Pedro Pallares Foundation
09.2020 - 01.2021Read More

Business Development Specialist

Center For Social Dynamics
02.2020 - 05.2020Read More

Senior Operations Supervisor

Legends
05.2019 - 02.2022Read More

Regional Sales Manager

Genuine Global
11.2017 - 01.2020Read More

Paralegal Assistant

Marquez and Associates LLP
12.2011 - 08.2014Read More

Mission College

Associate of Science from Political Science And Government
Read More

University of California, Berkeley

Bachelor of Arts from Political Science
Read More

Class Valedictorian

2014

David Orozco