Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

David Osborne

Louisville,KY

Summary

Dynamic professional specializing in revenue optimization and financial analysis at University of Louisville (UofL) Health. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Reimbursement – Contract Analyst

University of Louisville (UofL Health)
03.2021 - Current
  • Utilized application/database calculations to project reimbursement levels based on facility location, regulations and contracts; approximately $5.6 Million dollars per day and $211.7 Million dollars annually.
  • Conducted exploration data analysis to identify patterns, trends and outliers in Insurance Payments/Reimbursements.
  • Validated new Insurance contracts/amendments using payment models to ensure integrity of rates, resulting in a recent recovery of $2.1 Million in insurance underpayments
  • Received positive feedback for creating informative reports that aided executive decision-making; the NeuroPsych department recovered an 18.79% ($45,298) increase in lost revenue
  • Implemented pricing tools for expected reimbursements and generate variance reports for underpayments. (McKesson, PMMC, STAR, EPSi, Trubridge, and other in-house payor modeling systems)
  • Prepared estimates for patients and other departments based on contract rates to ensure pricing transparency, resulting in a 10% patient retention rate.
  • Enhanced contract compliance by meticulously reviewing and analyzing contractual documents.

PCI Compliance Expert, Implementation Project Manager, Support Services Agent

Waystar (formally ZirMed Inc.)
09.2011 - 04.2020
  • Managed and assigned Implementation Projects for Medical Facilities throughout the country (20 facilities)
  • Provided expert level assistance with PCI compliance standards, regulations, and laws.
  • Assisted merchants in becoming PCI compliant via Standard Assessment Questionnaires.
  • Researched and resolved PCI standards problems/questions from sales reps/merchants; diagnosing the problem and determining appropriate responses to ensure effective call resolution and PCI compliance.
  • Provided a crucial link to the company success by finding balances between company policy, customer / employee satisfaction and retention.
  • Implemented and Trained Clients on Patient Payments Software
  • Assisted in training new Support Services Representatives.
  • Maintained and reviewed records of support requests

Education

Bachelor of Science - Information Sciences, Business Administration

University of Louisville - Speed Technical And Scientific School
Louisville, KY
06.1996

Skills

  • Revenue enhancement
  • Financial data analysis
  • Software deployment expertise
  • Contract validation
  • Pricing strategies
  • Regulatory compliance
  • Data management
  • Client support
  • Proficient in Microsoft Office
  • Strong ethical standards
  • Professional phone communication
  • Content evaluation

Affiliations

Active with Alpha Phi Alpha Fraternity, Inc. (35 years)
* Served on various committees as both leadership and support roles (1990 - Present)
* Graduate Advisor for college chapter at the University of Louisville (2022-2025)

Timeline

Reimbursement – Contract Analyst

University of Louisville (UofL Health)
03.2021 - Current

PCI Compliance Expert, Implementation Project Manager, Support Services Agent

Waystar (formally ZirMed Inc.)
09.2011 - 04.2020

Bachelor of Science - Information Sciences, Business Administration

University of Louisville - Speed Technical And Scientific School

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David Osborne