Summary
Overview
Work History
Education
Skills
Accomplishments
Honor's List
Interests
Timeline
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David Oziegbe

David Oziegbe

San Antonio

Summary

Aspiring healthcare professional and kinesiology major with a strong foundation in anatomy, exercise science, and patient care. Experienced in both customer service and clinical support through roles at Walgreens, Main Event, and Multiple Remote Work. Demonstrating reliability, compassion, and adaptability in fast-paced environments. A former Varsity basketball player and committed Christian, I bring discipline, leadership, and a heart for service into every setting. Passionate about supporting athletes and underserved communities through faith-driven, holistic care.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Walgreens
01.2025 - Current
  • Processed transactions accurately using POS systems to ensure smooth operations.
  • Collaborated with team to maintain stock levels, ensuring product availability for customers.
  • Implemented feedback from customer interactions to improve service quality continuously.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Bowl Desk Attendant

Main Event Entertainment
01.2024 - Current
  • Managed guest check-ins and provided exceptional customer service to enhance visitor experience.
  • Assisted in coordinating events and activities, ensuring seamless operations throughout the venue.
  • Monitored facility cleanliness and safety standards, contributing to a safe environment for guests.
  • Resolved guest inquiries and concerns promptly, maintaining high levels of satisfaction and loyalty.
  • Collaborated with management to develop strategies for improving service delivery and operational workflows.

Sales Associate/Cashier

Brooks Running (Under AppleOne)
01.2023 - 02.2023
  • Worked at the Convention Center in Downtown Houston.
  • Delivered exceptional customer service, fostering positive shopping experiences for all customers.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Engaged with customers to identify needs and recommend appropriate products for performance enhancement.

Call Center

Quality Resource Management (QRM)
09.2022 - 10.2022
  • Receiving phone calls from clients who want to file a claim for auto accidents, property damage, employee injuries, etc.
  • We employees receive up to 20-30 calls in a day to report these claims, they frequent over during different times of the year due to changes in the season.
  • Oversaw vendor relationships for outsourced call center operations, ensuring adherence to service level agreements and contractual obligations.

Product Demonstrator

CUTCO Cutlery
05.2022 - 07.2022
  • Conducted engaging product demonstrations to educate customers on features and benefits.
  • Collaborated with sales teams to optimize product placement and visibility in retail environments.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.

Call Center Representative

AppleOne Enrollment Services
06.2021 - 07.2021
  • Under Maximus IT Management
  • Managed high-volume inbound calls, addressing customer inquiries and resolving issues efficiently.
  • Utilized CRM software to track customer interactions and ensure accurate data entry.
  • Consistently achieved performance targets, improving response times and enhancing customer satisfaction.

Office Aide

Foster High School
11.2020 - 06.2021
  • As a student office assistant, I provide support for the teaching staff.
  • I perform administrative tasks necessary to keep things running.
  • I input data entry, filing documents, answering phone calls, and emails.
  • My job is to act as a role model for other students within both the classroom and the school campus.

Education

Diploma -

Foster High School
06.2021

Pharmacy

University Of Texas At San Antonio
San Antonio, TX

Pharmacy

Houston Community College
Houston, TX

Kinesiology

University of The Incarnate Word
San Antonio, TX

Skills

  • Leadership
  • Judgment
  • Critical Thinking
  • Assertiveness
  • POS system operation
  • Problem resolution
  • Customer support
  • Teamwork and collaboration

Accomplishments

    Foster High School (2022-24)

  • Varsity Basketball

    • Houston Community College

  • Dean's List 2024

    • Distinguished Scholarship

  • University of Incarnate Word Award

    • Students of Valor (UTSA)

  • Elected as a SOV Leader: Spring '25 Semester

Honor's List

  • Earned a GPA between 3.25 and 3.49 while enrolled in 12 or more college-level credit hours
  • Demonstrated consistent academic effort and time management skills
  • Maintained strong academic standing across multiple subjects
  • Recognized by the college for above-average scholastic performance
  • Highlighted as a student committed to personal and educational growth

Interests

  • Gym Workouts
  • Music
  • Blogging/Vlogging
  • Cooking
  • Singing

Timeline

Customer Service Associate

Walgreens
01.2025 - Current

Bowl Desk Attendant

Main Event Entertainment
01.2024 - Current

Sales Associate/Cashier

Brooks Running (Under AppleOne)
01.2023 - 02.2023

Call Center

Quality Resource Management (QRM)
09.2022 - 10.2022

Product Demonstrator

CUTCO Cutlery
05.2022 - 07.2022

Call Center Representative

AppleOne Enrollment Services
06.2021 - 07.2021

Office Aide

Foster High School
11.2020 - 06.2021

Diploma -

Foster High School

Pharmacy

University Of Texas At San Antonio

Pharmacy

Houston Community College

Kinesiology

University of The Incarnate Word

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