Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

David Pape

Rochester

Summary

Dynamic and results-driven professional with extensive experience as a Public Safety Dispatcher at Rochester General Hospital. Expert in emergency dispatching and crisis intervention, adept at prioritizing calls and maintaining accurate records. Proven ability to collaborate with multidisciplinary teams to enhance patient outcomes while ensuring confidentiality and safety.

Overview

15
15
years of professional experience

Work History

Protective Services Dispatcher

St. John's Meadows
Rochester
03.2025 - Current
  • Maintained logs of all incoming calls and assigned tasks.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.

Public Safety Dispatcher

Rochester General Hospital
Rochester
02.2023 - Current
  • Maintained accurate records of all calls received, including time of call, caller information, nature of call, action taken, and disposition of each call.
  • Received emergency and non-emergency calls, entered data into the computer system, and dispatched personnel to appropriate locations.
  • Performed multiple tasks simultaneously while maintaining focus on priority issues.

Campus Safety Officer

Nazareth University
Rochester
06.2022 - 04.2023
  • Provided escorts to students who felt unsafe walking alone after dark.
  • Conducted investigations into suspicious activity on campus and reported findings to appropriate personnel.
  • Intervened in potentially dangerous situations before they escalated out of control.

Security Hospital Treatment Assistant

Rochester Psychiatric Center
Rochester
10.2010 - 06.2022
  • Provided crisis intervention services to clients in need.
  • Supported staff members who provide direct care services such as nursing or occupational therapy.
  • Collaborated with multidisciplinary teams to develop strategies for improving patient outcomes.
  • Adhered strictly to confidentiality policies regarding patient information at all times.
  • Maintained accurate records of client progress and outcomes.

Education

Some College (No Degree) - Criminal Justice

SUNY Buffalo State
Buffalo, NY

Skills

  • Call prioritization
  • Emergency dispatching
  • Data entry and record keeping
  • Crisis intervention
  • Surveillance monitoring

Affiliations

  • Spending time with family in Buffalo
  • Amateur ornithologist
  • Buffalo Bills season ticket member

References

References available upon request.

Timeline

Protective Services Dispatcher

St. John's Meadows
03.2025 - Current

Public Safety Dispatcher

Rochester General Hospital
02.2023 - Current

Campus Safety Officer

Nazareth University
06.2022 - 04.2023

Security Hospital Treatment Assistant

Rochester Psychiatric Center
10.2010 - 06.2022

Some College (No Degree) - Criminal Justice

SUNY Buffalo State

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