David Pinkhasov
Sarasota,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
- Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Head of Trust & Safety
Wheels
06.2019 - Current
- Investigate and evaluate stolen property & individuals across online & offline platform
- Conduct surveillance and collect evidence throughout an investigation
- Work with Law Enforcement on undercover operations
- Create protocols for implementing processes and procedures
- Prepare reports dealing with proposed action plans, and performance tracking
- Implement proactive preventive measures to protect assets
- Creating SOP’s for recovery and supervisors
- Managing dashboards in periscope
- Filing accident reports with insurance
- Uploading and creating jobs in HelloTracks
- Creating training manuals for all operating markets
Law Enforcement Liaison
TikTok
12.2017 - 06.2019
- Communicate actively with users and improve safety related issues
- Preserving users accounts for Law Enforcement
- Comply with Law Enforcement in U.S and other Countries by responding to Subpoenas and Warrants
- Responsible for investigating and removing online Predators
- Identifying trends with suicidal users and actively preventing suicide
Trust & Safety Investigator
ROVER
08.2014 - 12.2017
- Review flagged profiles, conversations, & animal injuries
- Investigate each complex case & action user account appropriately
- Answer incoming medical emergency line and provide assistance for pet emergency
- Work with the team to proactively recognize online and offline risks by performing account investigations and mitigating losses by preventing unwanted activity on the site
- Provide de-escalation and empathy during sensitive situations
- Inbound Emergency Line 24/7 for any Rover related incidents
Law Enforcement Response Specialist
OFFERUP
07.2011 - 08.2014
- Established law enforcement process and procedures and act as primary contact and liaison with law enforcement
- Investigated complex claims in Zendesk with due diligence and attention to detail Investigate and identify new trends of prohibited, illegal and fraudulent activity
- Conducted undercover sting operations in assisting law enforcement with their investigations
- Curated and Flagged Inappropriate Content, removed users for violating Trust & Safety Policy
Real Estate Agent
Keller Williams
01.2008 - 06.2011
- Advised clients on market conditions, prices, and mortgages
- Led negotiation process between buyers and sellers
- Listed properties with information on location, rooms, square footage etc
- Prepared legal documents and contracts
- Closed 30+ successful transactions with $8+ million in volume Page 1
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Education
Bachelor of Arts - Law and Justice, Business
Central Washington University
Ellensburg, WA06.2011
Associate of Arts - Business
Cascadia Community College
Bothell, WA06.2007
Skills
- Active Listening
- Decision-Making
- Interpersonal Communication
- Flexible and Adaptable
- Analytical and Critical Thinking
- Google Workspace
- Written Communication
- Teambuilding
- G-Suite
- MS Office
- Account and Territory Management
- Negotiate Sales
- Database Management
- Product Management and Pricing
- Key Account Generation
- Microsoft PowerPoint
- B2B Sales
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